“It is unseen, ignored and unloved. The cinderella branch of the justice system deals with more cases than any other — yet it operates largely in the shadows. This is the Administrative Justice and Tribunals Service, handling everything from parking appeals to school admissions, employment disputes to immigration and asylum cases.”
The Times, 25th February 2010
Source: www.timesonline.co.uk
“The Office for Legal Complaints has announced further moves to set up a new ombudsman scheme that will investigate and resolve complaints by consumers of legal services.”
Ministry of Justice, 9th December 2009
Source: www.justice.gov.uk
“A mother who spent £31,000 on life-saving treatment for her daughter while NHS bodies argued over funding is to get her money back.”
BBC News, 8th July 2009
Source: www.bbc.co.uk
“Zahida Manzoor CBE, the Legal Services Ombudsman, has commented on the first steps towards the implementation of the Legal Services Act in her annual report and accounts.”
Ministry of Justice, 7th July 2009
Source: www.justice.gov.uk
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