‘Girl boss’ advert banned for gender stereotyping – BBC News
‘An advert saying “You do the girl boss thing” has been banned by the Advertising Standards Authority (ASA).’
BBC News, 8th January 2020
Source: www.bbc.co.uk
Category: ombudsmen
Betting ad featuring England footballer Declan Rice banned, as watchdog rules prank videos are advertising – Daily Telegraph
‘YouTube prank videos made by corporate brands are subject to advertising rules, a watchdog had ruled after banning a clip of England footballer Declan Rice appearing for a betting company.’
Daily Telegraph, 8th January 2020
Source: www.telegraph.co.uk
Council refused permission to challenge Ombudsman findings on payment of special guardians – Local Government Lawyer
‘A High Court judge has refused to grant Rochdale Council permission to challenge the findings of a Local Government and Social Care Ombudsman on the way it pays special guardians.’
Local Government Lawyer, 19th December 2019
Source: www.localgovernmentlawyer.co.uk
Racism ‘prevalent’ in the armed forces, ombudsman warns – BBC News
‘”Racism is prevalent” within the armed forces, the independent ombudsman overseeing complaints has warned.’
BBC News, 19th December 2019
Source: www.bbc.co.uk
Advertising watchdog bans e-cigarette promotion on Instagram – The Guardian
‘British American Tobacco (BAT) and three other e-cigarette firms have been banned by the UK advertising watchdog from promoting their vaping products on public Instagram pages in a ruling described as “a huge step forward” by health campaigners.’
The Guardian, 18th December 2019
Source: www.theguardian.com
Council fined £500k after first prosecution by CQC over failure to provide safe care – Local Government Lawyer
‘Derbyshire County Council has been fined £500,000 following the first prosecution that the Care Quality Commission has brought against a local authority since the watchdog was given powers to prosecute health and social care providers for failing to provide safe care and treatment in 2015.’
Local Government Lawyer, 10th December 2019
Source: www.localgovernmentlawyer.co.uk
ICO consults on new draft guidance on Subject Access Requests under GDPR – Local Government Lawyer
‘The Information Commissioner has launched a consultation on new draft guidance for organisations on how to handle Subject Access Requests (SARs) under the GDPR.’
Local Government Lawyer, 4th December 2019
Source: www.localgovernmentlawyer.co.uk
FCA New Approach to Claims Management Regulation – St Pauls Chambers
‘In April 2019, the FCA (Financial Conduct Authority) became the new regulator of Claims Management businesses (CMCs). At the same time, the Financial Ombudsman Service became responsible for resolving customer disputes about CMSs. In June 2018, the FCA issued a consultation paper (CP 18/15) which proposed a new Claims Management: Conduct of Business Sourcebook [CMCOB] and to apply relevant parts of the existing FCA Handbook.’
St Pauls Chambers, 28th November 2019
Source: www.stpaulschambers.com
Dog walker finds dossier of paedophiles and victims ‘dumped by police officer by public skip’ – The Independent
‘A police officer accused of dumping documents identifying paedophiles and their victims near a public skip is to face a misconduct hearing.’
The Independent, 21st November 2019
Source: www.independent.co.uk
Home Secretary announces investigation into Brook House immigration removal centre will be converted into Public Inquiry – Garden Court Chambers
‘On 5 November 2019 the Secretary of State for the Home Department, Priti Patel, announced to Parliament that the Prisons and Probations Ombudsman (PPO) investigation of Brook House immigration removal centre (IRC), set up to investigate the abuses revealed in the BBC Panorama documentary ‘Undercover: Britain’s Immigration Secrets’, has been converted to a statutory public inquiry in accordance with the Inquiries Act 2005.’
Garden Court Chambers, 8th November 2019
Source: www.gardencourtchambers.co.uk
Recent Changes to the Financial Ombudsman Service – Hardwicke Chambers
‘On 1 April 2019, the Financial Conduct Authority (FCA) enacted new rules that substantially expanded the jurisdiction of the Financial Ombudsman Service (FOS). Whereas previously it was limited to awarding complainants redress of £150k, that figure is now £350k. In addition, the categories of eligible complainant will now include not only individuals and ‘micro enterprises’ but also SMEs (small to medium enterprises) whose turnover is below £6.5m and who have either less than 50 employees or a balance sheet total of less than £5m.’
Hardwicke Chambers, 13th November 2019
Source: hardwicke.co.uk
Freed prisoners killing themselves at a rate of one every two days – The Guardian
‘The number of people who took their own life while on supervision after leaving prison has increased sixfold since 2010 to a rate of one every two days, fresh analysis seen by the Guardian shows.’
The Guardian, 18th November 2019
Source: www.theguardian.com
Information watchdog updates guidance for data controllers on protecting ‘special category data’ – Local Government Lawyer
‘The ICO has issued updated guidance on special category data, to which data controllers must give extra protection under the GDPR.’
Local Government Lawyer, 15th November 2019
Source: www.localgovernmentlawyer.co.uk
Outdated ombudsman rules frustrate consumers – The Guardian
‘Customers are being left out of pocket because of arcane rules that force them to wait eight weeks before they can take unresolved complaints to an ombudsman.’
The Guardian, 17th November 2019
Source: www.theguardian.com
Rape victims who had cases dropped could demand review over ‘secret prosecution targets’ – The Independent
‘Rape victims whose alleged attackers were not prosecuted could have their cases reviewed in light of the exposure of “secret targets”, a watchdog has said.’
The Independent, 15th November 2019
Source: www.independent.co.uk
City watchdog slams own staff’s ‘shameful’ toilet habits – BBC News
‘City of London regulators tasked with mucking out the financial stables have been making a “shameful” mess of their own, it has emerged.’
BBC News, 13th November 2019
Source: www.bbc.co.uk
Social media ads encouraging children to get ‘likes and followers’ banned by watchdog – Daily Telegraph
‘TV adverts which encourage children to get ‘likes’ and ‘followers’ on social media have been banned as they could be damaging to their ‘mental health and self-esteem’, a watchdog has ruled.’
Daily Telegraph, 13th November 2019
Source: www.telegraph.co.uk
Public inquiry launched into abuse at Brook House immigration detention centre – The Independent
‘A public inquiry has been launched into allegations of abuse at the Brook House immigration detention centre.’
The Independent, 6th November 2019
Source: www.independent.co.uk
Ombudsman raps council for taking 21 months to reassess care needs of vulnerable woman – Local Government Lawyer
‘The Local Government and Social Care Ombudsman (LGO) has criticised a council for taking 21 months to carry out a reassessment of a vulnerable woman’s care needs.’
Local Government Lawyer, 31st October 2019
Source: www.localgovernmentlawyer.co.uk
Police may have used ‘dangerous’ facial recognition unlawfully in UK, watchdog says – The Independent
‘Facial recognition technology may have been used unlawfully by police, a watchdog has warned while calling for urgent government regulation.’
The Independent, 1st November 2019
Source: www.independent.co.uk
