Ombudsman sees “significant increase” in heating and hot water cases – Local Government Lawyer
‘The Housing Ombudsman has revealed that it has seen a 60% increase in complaints on heating and hot water, with 1,600 received in 2021/22 and 1,491 received already in 2022/23.’
Local Government Lawyer, 7th February 2023
Source: www.localgovernmentlawyer.co.uk