CMA launches court action against Teletext Holidays – gov.uk
‘The CMA has today launched court action against Teletext Holidays over inadequate progress on refunds to package holiday customers.’
gov.uk, 18th October 2021
Source: www.gov.uk
Category: consumer protection
BT collective action ruling “could open the floodgates” – Legal Futures
‘The Competition Appeal Tribunal’s (CAT) approval of a second opt-out collective action is likely to open the floodgates to more applications, it has been claimed.’
Legal Futures, 4th October 2021
Source: www.legalfutures.co.uk
UK product safety laws won’t prevent another Grenfell tragedy, report warns – The Guardian
‘The UK’s product safety regime is not up to the job of preventing a tragedy such as the Grenfell Tower fire as shopping moves online and regulators take on new responsibilities following Brexit, MPs have warned.’
The Guardian, 30th September 2021
Source: www.theguardian.com
BT faces £600m legal case over landline charges – The Guardian
‘Almost 2.5 million BT customers could receive up to £500 each after a tribunal approved an attempt to launch a class action against the telecoms company over claims it overcharged them for their landline telephone services.’
The Guardian, 28th September 2021
Source: www.theguardian.com
Banks must treat victims of scams more fairly, says UK complaints body – The Guardian
‘Banks need to do more to treat people fairly when they are the victim of scams, according to the UK financial sector’s official complaints body, which is finding in the customer’s favour in three-quarters of such cases.’
The Guardian, 24th September 2021
Source: www.theguardian.com
A solid investment? – Carmelite Chambers
‘Will England and Mark Watson consider the proposed new duty of care, suggested by the Financial Conduct Authority and the issues it could bring in the current climate.’
Carmelite Chambers, 19th August 2021
Source: www.carmelitechambers.co.uk
Affordable uniforms law will miss new school year – BBC News
‘A new law aimed at making school uniforms cheaper in England and Wales will not be in place in time for the start of this school year.’
BBC News, 30th August 2021
Source: www.bbc.co.uk
Power station firms to pay £6m after breaking market manipulation laws – The Guardian
‘Two companies linked to a UK power station capable of supplying up to 1m homes are to pay £6m after breaking market manipulation laws.’
The Guardian, 24th August 2021
Source: www.theguardian.com
Tribunal finally grants first ever collective proceedings order – Legal Futures
‘The Competition Appeal Tribunal (CAT) yesterday approved the first collective proceedings order (CPO), allowing the £14bn Mastercard opt-out class action to go forward at last.’
Legal Futures, 19th August 2021
Source: www.legalfutures.co.uk
Competition watchdog to probe Central England Co-op funeral deal – The Independent
‘The UK competition regulator is to investigate the takeover of funeral homes by the Central England Co-op amid increased scrutiny of the industry.’
The Independent, 16th August 2021
Source: www.independent.co.uk
Covid: Watchdog to immediately investigate Covid PCR test cost – BBC News
‘The competition watchdog has said it will investigate the price of PCR Covid tests “immediately”. The health secretary had called for a review into “excessive” pricing and “exploitative practices” among test providers.’
BBC News, 12th August 2021
Source: www.bbc.co.uk
Watchdog backs regulator’s plan to reduce UK energy firms’ returns – The Guardian
‘The competition watchdog has sided with Great Britain’s energy regulator after an industry rebellion over a clampdown on the returns energy network companies can make at the expense of customer bills.’
The Guardian, 11th August 2021
Source: www.theguardian.com
Covid PCR costs can be excessive and exploitative, says Javid – BBC News
‘The health secretary has asked the competition watchdog to investigate “excessive” pricing and “exploitative practices” among PCR Covid test firms.’
BBC News, 8th August 2021
Source: www.bbc.co.uk
Drug firm fined for huge price rise that hit NHS – BBC News
‘A drug company that increased the price of a crucial thyroid remedy more than 10-fold has prompted fines of more than £100m by the competition watchdog.’
BBC News, 29th July 2021
Source: www.bbc.co.uk
Writing fake online reviews could be made illegal – BBC News
‘A plan to crack down on online rip-offs including making it illegal for people to write or host fake reviews has been outlined by the government.’
BBC News, 19th July 2021
Source: www.bbc.co.uk
Right to repair may lead to increased claims against manufacturers – OUT-LAW.com
‘New regulations which will extend the life of domestic electrical products by up to 10 years, could mean manufacturers face more claims for defective products or negligence, experts at Pinsent Masons, the law firm behind Out-Law have warned.’
OUT-LAW.com, 14th July 2021
Source: www.pinsentmasons.com
Right to repair rules will extend lifespan of products, government says – BBC News
‘Washing machines, TVs and fridges will be cheaper to run under a new legal right for repairs, the government says.’
BBC News, 1stJuly2021
Source: www.bbc.co.uk
Watchdog takes aim at Google and Amazon over fake reviews – Daily Telegraph
‘Competition officials are to examine whether people and businesses have been able to post fake reviews online with too much impunity. The Competition and Markets Authority has opened a formal investigation into whether Amazon and Google have done enough to crack down on the practice.’
Daily Telegraph, 25th June 2021
Source: www.telegraph.co.uk
UK regulator warns Google about accepting scam adverts – The Guardian
‘The City regulator has warned it will take legal action against Google and social media companies if they continue to accept advertisements for online financial scams that have flourished during the pandemic.’
The Guardian, 14th June 2021
Source: www.theguardian.com
