“Some makers of mobile phone apps are secretly charging phone users for services they never asked for, premium rate phone regulator PhonepayPlus (PPP) has said. It has proposed guidance that it hopes would prevent consumers being harmed.”
OUT-LAW.com, 27th September 2011
Source: www.out-law.com
“The UK’s advertising watchdog has ruled that a BT press advert was misleading and should not appear in its current form again.”
OUT-LAW.com, 23rd September 2011
Source: www.out-law.com
“The Government has proposed centralising all existing UK consumer protection laws and regulations under a new Consumer Bill of Rights.”
OUT-LAW.com, 21st September 2011
Source: www.out-law.com
“The Office of Fair Trading is to investigate whether UK holidaymakers are paying too much for foreign currency following a super-complaint by a consumer watchdog.”
The Guardian, September 21st 2011
Source: www.guardian.co.uk
“Extending the term of copyright protection for sound recordings from 50 to 70 years will cost the general public more than €1bn, an intellectual property academic has claimed.”
OUT-LAW.com, 19th September 2011
Source: www.out-law.com
“Dentists are to be investigated by the Office of Fair Trading amid concerns that patients are confused about treatments and end up paying over the odds.”
Daily Telegraph, 16th September 2011
Source: www.telegraph.co.uk
“Rollover contracts for landline and broadband customers are to be banned after the telecoms watchdog accused providers of locking households into long-term deals with little additional benefit.”
The Independent, 13th September 2011
Source: www.independent.co.uk
“The Office of Fair Trading has launched an investigation into whether airlines are hitting customers with hidden card surcharges when they book flights online.”
Daily Telegraph, 8th September 2011
Source: www.telegraph.co.uk
“The Legal Services Board (LSB) has today issued a call for evidence concerning how best to protect consumers of will-writing, probate and estate administration markets. The Board welcomes evidence from members of the public, legal businesses, other businesses active in these markets and all other interested parties. The deadline for evidence is 5pm, Friday 4 November 2011.”
Legal Services Board, 5th September 2011
Source: www.legalservicesboard.org.uk
“The UK’s advertising watchdog has resolved more than 50 cases involving discount voucher adverts since March, the watchdog has said.”
OUT-LAW.com, 30th August 2011
Source: www.out-law.com
“The High Court has banned a company from using contract terms and business practices it has deemed unfair, according to the Office of Fair Trading (OFT).”
OUT-LAW.com, 22nd August 2011
Source: www.out-law.com
“Broadcasters should only have to vet advertisers of goods and services sold online or over the phone if their adverts are targeted at consumers, the Broadcast Committee of Advertising Practice (BCAP) has said.”
OUT-LAW.com, 15th August 2011
Source: www.out-law.com
“The Government should create new laws to better protect against children’s exposure to adult content on UK video-on-demand (VOD) services, Ofcom has said.”
OUT-LAW.com, 12th August 2011
Source: www.out-law.com
“A website that stocked a range of children’s T-shirts bearing a controversial quote from Kate Moss has been censured by the Advertising Standards Authority.”
The Guardian, 10th August 2011
Source: www.guardian.co.uk
“The European commission has launched an inquiry into airlines’ controversial ‘add-on’ charges that allow them to offer low prices bearing little resemblance to what ticket buyers end up having to pay.”
The Guardian, 8th August 2011
Source: www.guardian.co.uk
“New laws are needed to give consumers better rights to take private action against businesses that adopt unfair commercial practices, the Office of Fair Trading (OFT) has said.”
OUT-LAW.com, 1st August 2011
Source: www.out-law.com
“Retailers will no longer have to hand over addresses of TV buyers to TV licensing authorities due to a red-tape overhaul. Nearly two-thirds of regulations specifically aimed at shop owners will be scrapped or reformed, as part of a bureaucratic tidying-up exercise by ministers.”
The Guardian, 28th July 2011
Source: www.guardian.co.uk
“British Gas has been fined £2.5m by the regulator Ofgem for the way in which it deals with customer complaints.”
BBC News, 27th July 2011
Source: www.bbc.co.uk
“A father and son who conned vulnerable pensioners into buying mobility aids which were never delivered have each been jailed for 12 months.”
BBC News, 22nd July 2011
Source: www.bbc.co.uk
“Thousands of people are being ripped off by companies providing unregulated services such as will writing, claims the first Legal Ombudsman.”
BBC News, 18th July 2011
Source: www.bbc.co.uk
© Inner Temple Library 2025