“Millions of people should now receive better protection from their mobile phone insurance after an investigation by the main City regulator uncovered examples of ‘unfair’ terms, poor product design and inadequate complaints handling.”
The Guardian, 27th June 2013
Source: www.guardian.co.uk
“Declining public confidence in the professions continues to take its toll on lawyers, according to an annual survey commissioned by watchdog the Legal Services Consumer Panel.”
Law Society’s Gazette, 27th June 2013
Source: www.lawgazette.co.uk
“The Office of Fair Trading (OFT) has referred the payday lending industry to the Competition Commission because of concerns about ‘deep-rooted problems with the way competition works’.”
BBC News, 27th June 2013
Source: www.bbc.co.uk
“Members of the Institute of Professional Willwriters (IPW) who fail to comply with its code of practice face fines or even imprisonment, as a new UK-wide scheme to strengthen self-regulation by setting standards for such codes goes live.”
Legal Futures, 18th June 2013
Source: www.legalfutures.co.uk
“Rogue traders who break the law by ripping off customers with sub-standard work and shoddy services face unlimited fines and even imprisonment under a UK-wide scheme to improve industry self-regulation.”
The Guardian, 18th June 2013
Source: www.guardian.co.uk
“Advertisers that encourage users of social media to respond to promotional questions they pose are responsible for ensuring that the content those users submit complies with UK advertising rules, the Committee of Advertising Practice (CAP) has said.”
OUT-LAW.com, 14th June 2013
Source: www.out-law.com
“Law firms must not allow arrangements with debt recovery companies to compromise their independence, the Solicitors Regulation Authority (SRA) has warned, after two solicitors were fined heavily for allowing litigation to be carried out in their name.”
Legal Futures, 17th June 2013
Source: www.legalfutures.co.uk
“The Law Commission welcomes the new Consumer Rights Bill published today, which incorporates many of our recommendations.”
Law Commission, 12th June 2013
Source: www.lawcommission.justice.gov.uk
“New measures to enhance consumer rights and make them easier to understand have been unveiled by consumer minister Jo Swinson.”
The Guardian, 12th June 2013
Source: www.guardian.co.uk
“Consumers will be able to check if claims management companies (CMCs) are subject to investigation with the launch of a new online tool.”
Ministry of Justice, 7th June 2013
Source: www.gov.uk/government/organisations/ministry-of-justice
Regina v X Ltd [2013] EWCA Crim 818; [2013] WLR (D) 212
“For the purposes of regulations protecting consumers from unfair trading, the term ‘commercial practices’ could cover isolated acts as well as repeated behaviour; it depended on the circumstances. The concept was concerned with systems rather than individual transactions.”
WLR Daily, 23rd May 2013
Source: www.iclr.co.uk
“With some internet companies’ terms and conditions being longer than Shakespeare’s Hamlet, could it be that ‘unfair’ clauses in agreements are not even worth the paper they are printed on?”
BBC News, 6th June 2013
Source: www.bbc.co.uk
“Marks and Spencer has lost a five-year legal battle with Interflora after it bought advertising space tied to Google searches for the flower delivery network’s name.”
The Guardian, 21st May 2013
Source: www.guardian.co.uk
“Businesses must be more transparent about the way they collect information about consumers in order to offer personalised prices for goods and services online, the Office of Fair Trading (OFT) has said.”
OUT-LAW.com, 20th May 2013
Source: www.out-law.com
“The government has today rejected the Legal Services Board’s (LSB) recommendation that will-writing become a reserved legal activity.”
Legal Futures, 14th May 2013
Source: www.legalfutures.co.uk
“Consumer rights covering products such as cars and white goods are to be extended to apps and music downloads in a consumer bill of rights to be unveiled in the Queen’s speech on Wednesday.”
The Guardian, 6th May 2013
Source: www.guardian.co.uk
“Virgin Media has won a victory against fledgling rival YouView, getting its launch TV and press campaign banned after the advertising watchdog ruled that claims it is ‘unique’ and the ‘easiest’ service were untrue.”
The Guardian, 17th April 2013
Source: www.guardian.co.uk
“Tenants are to be given the right to challenge rogue letting agents for the first time after the government agreed at the 11th hour to a legislative amendment requiring all agents to sign up to a mandatory redress scheme.”
The Guardian, 16th April 2013
Source: www.guardian.co.uk
“Cancer Research UK has won a second victory in as many months against Gallaher, which markets brands including Benson & Hedges, Camel and Silk Cut, after the ad watchdog banned the tobacco giant’s campaign attacking proposals for plain cigarette packaging.”
The Guardian, 17th April 2013
Source: www.guardian.co.uk
“The Legal Services Board (LSB) has restated its intention to work better with industry regulators following a series of criticisms by bodies including the Solicitors Regulation Authority (SRA) and the Bar Standards Board (BSB).”
Legal Week, 12th April 2013
Source: www.legalweek.com
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