“Three leading health and fitness operators have been forced to improve their contracts for customers after an investigation by the Office of Fair Trading (OFT).”
Daily Telegraph, 10th September 2013
Source: www.telegraph.co.uk
“Mortgage providers must be able to demonstrate that they have treated customers fairly in cases where those individuals are unable to repay the capital sum owed at the end of the term on an interest-only mortgage, the Financial Conduct Authority (FCA) has said.”
OUT-LAW.com, 30th August 2013
Source: www.out-law.com
“Criminals will profit from the ‘unintended consequences’ of new laws meant to protect consumers, the Trading Standards Institute (TSI) is warning.”
The Independent, 27th August 2013
Source: www.independent.co.uk
“Britain’s six biggest carpet, bed and furniture chains are being investigated by the Office of Fair Trading for exaggerating price cuts.”
Daily Telegraph, 23rd August 2013
Source: www.telegraph.co.uk
“Premium rate customer service phone lines are to be banned in a Government crackdown, but banks, train operators and airlines have been let off the hook by ministers.”
Daily Telegraph, 6th August 2013
Source: www.telegraph.co.uk
“The Court of Appeal has dealt a blow to businesses bringing claims against banks for allegedly mis-selling interest rate swaps products by dismissing a claim against the Royal Bank of Scotland.”
Law Society’s Gazette, 5th August 2013
Source: www.lawgazette.co.uk
“Eloise Power writes about EC Cosmetics Regulation (Regulation EC No 1223/2009) and Commission Regulation (Regulation EU No 655/2013) now in force.”
Doughty Street Chambers, 24th July 2013
Source: www.doughtystreet.co.uk
“Almost a third of the payday lenders ordered to clean up their practices have opted to withdraw from the industry, the Office of Fair Trading has revealed, as the deadline for firms to respond passed.”
The Guardian, 30th July 2013
Source: www.guardian.co.uk
“Without prejudice, legislative obit, mum’s the word & child support facelift.”
New Law Journal, 19th July 2013
Source: www.newlawjournal.co.uk
“Online providers may be aware that currently, a consumer who buys a CD or DVD has greater protection than one who purchases exactly the same content by downloading it from the internet. The UK Government has recognised a need to update the law and published a Draft Consumer Rights Bill on 12 June 2013, which gives protection to consumers of digital content. ‘Digital Content’ is defined broadly in the Bill and will include, for example, video and music downloads, e-books, apps and online games.”
Technology Law Update, 22nd July 2013
Source: www.technology-law-blog.co.uk
“In order to be considered a prohibited ‘reduction in disease’ claim within the meaning of article 2(2)(6) of Parliament and Council Regulation (EC) No 1924/2006 on nutrition and health claims made on foods (OJ 2006 L404, p 9) as amended, there was no requirement that the claim expressly state that the consumption of a category of food, a food or one of its constituents “significantly” reduced a risk factor in the development of a human disease. Moreover, pursuant to the transitional measures in article 28(2) of the Regulation, a commercial communication appearing on the packaging of a food could constitute a trade mark or brand name thereby attracting the protection afforded by the transitional provisions, provided that it was protected, as a mark or name, by the applicable legislation, that question being for the national court to determine. The benefit of article 28(2) applied only to foods bearing a trade mark or brand name which fell to be considered a nutrition or health claim within the meaning of the Regulation and which, in that form, existed before 1 January 2005.”
WLR Daily, 18th July 2013
Source: www.iclr.co.uk
“High Street insurer Swinton has been fined over £7 million for its ‘aggressive’ mis-selling of monthly add-on insurance policies to telephone customers, the Financial Conduct Authority (FCA) has announced.”
OUT-LAW.com, 18th July 2013
Source: www.out-law.com
“One of the UK’s largest insurance companies, Swinton, has been fined £7.38m for mis-selling policies.”
BBC News, 16th July 2013
Source: www.bbc.co.uk
“A test case to establish whether a number of pension schemes which allowed members access to their savings before the minimum retirement age were legal has begun at the High Court.”
OUT-LAW.com, 16th July 2013
Source: www.out-law.com
Belgian Electronic Sorting Technology NV v Peelaers and another: (Case C-657/11); [2013] WLR (D) 275
“Article 2(1) of Council Directive 84/450/EEC of 10 September 1984 concerning misleading and comparative advertising, as amended, meant that the term ‘advertising’ covered the use of a domain name and that of metatags in a website’s metadata. By contrast, the registration of a domain name, as such, was not encompassed by that term.”
WLR Daily, 11th July 2013
Source: www.iclr.co.uk
“Customers taking on the services of claims management companies (CMCs) will be better protected as tough new rules come into effect.”
Ministry of Justice, 8th July 2013
Source: www.gov.uk/government/organisations/ministry-of-justice
“We are continually hearing about the inherent value of a brand. A well established brand helps customers identify the product they’re buying and can reassure them about the quality they can expect. It is therefore no surprise that other companies often try to piggyback off well established brands in order to sell their similar product.”
Technology Law Update, 5th July 2013
Source: www.technology-law-blog.co.uk
“A firm which deals with complaints for Phones 4U has been fined £2.8m for wide-ranging failures in dealing with gripes about mobile insurance policies.”
BBC News, 3rd July 2013
Source: www.bbc.co.uk
“BT has been accused of over-charging its customers – possibly by millions of pounds – after adding an extra 1p to the cost of calls to mobiles for some customers on its most popular package.”
The Guardian, 28th June 2013
Source: www.guardian.co.uk
“Banks will be required to cancel continuous payments often used by gyms and payday lenders when asked to do so by customers, following an investigation by the Financial Conduct Authority (FCA).”
The Guardian, 28th June 2013
Source: www.guardian.co.uk
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