‘Gambling businesses are to be banned from allowing consumers in Great Britain to use credit cards to bet from 14 April, the Gambling Commission has announced.’
The Guardian, 14th January 2020
Source: www.theguardian.com
‘Ofwat, the water regulator, has ordered water companies in England and Wales to cut bills for customers by £50 over five years and spend £51bn on improving services and investment in infrastructure.’
The Guardian, 16th December 2019
Source: www.theguardian.com
‘An alleged tout who said he would rather go to prison than “grass up” his boss, who prosecutors claim is a reality TV star, has been handed a six-month suspended prison sentence over the sale of Wimbledon tickets.’
The Guardian, 29th November 2019
Source: www.theguardian.com
‘Customers are being left out of pocket because of arcane rules that force them to wait eight weeks before they can take unresolved complaints to an ombudsman.’
The Guardian, 17th November 2019
Source: www.theguardian.com
‘Modern slavery exists, in large part, because of our buying habits. Because we want a bargain, businesses respond by offering low prices. To lower prices, businesses look for cheap labour, which has helped fuel the growth of international supply chains where goods and services are sourced from places where, among other things, labour is cheap and labour laws are lax.’
Rights Info, 24th October 2019
Source: rightsinfo.org
‘Richard Lloyd v. Google LLC [2019] EWCA Civ 1599. The Court of Appeal has ruled that a claimant can recover damages for loss of control of their data under section 13 of Data Protection Act 1998 without proving pecuniary loss or distress. The first instance judge, Warby J, had dismissed Mr Lloyd’s application for permission to serve Google outside the jurisdiction in the USA, so preventing the claim getting under way.’
UK Human Rights Blog, 4th October 2019
Source: ukhumanrightsblog.com
‘JD Sports’ takeover of Footasylum is facing greater scrutiny after the competition watchdog warned it could result in “a worse shopping experience for customers”. The Competition and Markets Authority will refer the £90m deal to a “phase 2” investigation, which means it will take a more in-depth look at the tie-up.’
BBC News, 19th September 2019
Source: www.bbc.co.uk
‘The potential harm to consumers arising from enduring weaknesses in legal services regulation justifies further reform, says a report published today by University College London’s Centre for Ethics and Law.’
Law Society's Gazette, 17th September 2019
Source: www.lawgazette.co.uk
‘Britain’s biggest budget airline, easyJet, is refusing to comply with the Civil Aviation Authority (CAA) rules on cancelled flights by failing to book seats on rival carriers where necessary.’
The Independent, 12th August 2019
Source: www.independent.co.uk
‘The owner of Ladbrokes Coral has been fined £5.9m for not protecting vulnerable customers and for failings in its anti-money laundering measures.’
BBC News, 31st July 2019
Source: www.bbc.co.uk
‘The competition regulator has warned Viagogo that contempt of court proceedings against it will continue, despite a legal ruling that the controversial ticket resale company has hailed as a victory.’
The Guardian, 18th July 2019
Source: www.theguardian.com
‘Tesco has succeeded in having Aldi censured over an advert that misled customers about the potential savings to be had by switching to the cut-price competitor.’
The Independent, 16th July 2019
Source: www.independent.co.uk
‘A Dyson television advert has been banned for misleading customers into thinking a high-tech fan was cordless when in fact it required a plug.’
The Independent, 16th July 2019
Source: www.independent.co.uk
‘The UK’s markets regulator has proposed a ban on financial instruments linked to digital “cryptocurrencies” such as Bitcoin, warning that such products could cause huge losses for retail consumers unlikely to understand their risks or value.’
The Guardian, 3rd July 2019
Source: www.theguardian.com
‘Costs have been awarded against North Yorkshire County Council in a case over the prosecution of ticket resellers, despite a judge saying she was reluctant to do so.’
Local Government Lawyer, 2nd July 2019
Source: www.localgovernmentlawyer.co.uk
‘A law protecting allergy sufferers will be introduced following the death of Natasha Ednan-Laperouse.’
BBC News, 25th June 2019
Source: www.bbc.co.uk
‘The City watchdog has raised fresh concerns that thousands of consumers are being wrongly advised to cash in their defined benefit pension, putting them at greater risk of financial insecurity in old age.’
The Guardian, 19th June 2019
Source: www.theguardian.com
‘Firms that exploit consumer loyalty by overcharging longstanding customers could soon face instant fines under plans unveiled by the government.’
The Guardian, 18th June 2019
Source: www.theguardian.com
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