Family of barrister shot dead by police launch landmark legal battle – Daily Telegraph

Posted July 14th, 2008 in barristers, complaints, firearms, news, police by sally

“The family of a barrister shot dead by police in London has launched a landmark legal battle over the way officers collaborated on their account of the killing.”

Full story

Daily Telegraph, 12th July 2008

Source: www.telegraph.co.uk

Complaints about solicitors jump 13 per cent in four years – Daily Telegraph

Posted July 10th, 2008 in complaints, news, solicitors by sally

“Complaints about solicitors have surged 13 per cent in just four years to more than 19,000, figures show.”

Full story

Daily Telegraph, 9th July 2008

Source: www.telegraph.co.uk

BBC admits error in broadcasting fatal Jerusalem shooting on 10pm news – The Guardian

Posted July 7th, 2008 in complaints, media, news by sally

“The BBC has admitted it was wrong to broadcast during its 10pm news bulletin the graphic footage of a man being shot dead in Jerusalem.”

Full story

The Guardian, 4th July 2008

Source: www.guardian.co.uk

Saying sorry – Law Society’s Gazette

Posted July 4th, 2008 in complaints, doctors, hospitals, special report by sally

“Lawyers and pressure groups alike know an apology can avert legal actions against the medical profession. So why is it still so hard to apologise?”

Full story

Law Society’s Gazette, 3rd July 2008

Source: www.lawgazette.co.uk

Freedom Of Information: Names of misbehaving judges are too rarely made public – The Independent

“Of thousands of complaints made each year about the behaviour of judges and magistrates, hardly any are proven. Public confidence would be better served by naming the guilty few, argues Robert Verkaik, Law Editor.”

Full story

The Independent, 4th July 2008

Source: www.independent.co.uk

Solicitors oppose complaint plans – BBC News

Posted July 3rd, 2008 in complaints, news, solicitors by sally

“Many solicitors in England and Wales are opposing plans to publish details of complaints brought against them by their clients, a consultation suggests.”

Full story

BBC News, 3rd July 2008

Source: www.bbc.co.uk

Legal Services Reform Update – Ministry of Justice

Posted June 9th, 2008 in complaints, legal services, Legal Services Board, news by sally

“The Legal Services Act was given Royal Assent on 30 October 2007. The Legal Services Reform Programme was established to oversee the implementation of two of the key proposals in the Act – the establishment of the Legal Services Board and the Office for Legal Complaints.

This update sets out the latest position in the implementation timetable.”

Legal Services Reform Update (PDF)

Ministry of Justice, 9th June 2008

Source: www.justice.gov.uk

IPCC questions for police inquiry – BBC News

Posted June 6th, 2008 in bias, complaints, news, police by sally

“Dyfed-Powys Police is to be examined over claims it failed to properly look at allegations against a friend of former chief constable Terry Grange.”

Full story

BBC News, 5th June 2008

Source: www.bbc.co.uk

Law Society and LSC respond to LSCC fine – Law Society

Posted June 4th, 2008 in complaints, Law Society, news, solicitors by sally

“The Law Society and the Legal Complaints Service (LCS) have reacted to news that Legal Services Complaints Commissioner Zahida Manzoor is to levy a fine of £275,000 in relation to its complaints handling plan for 2008/09.”

Press release

Law Society, 3rd June 2008

Source: www.lawsociety.org.uk

LawSoc fined again for ‘inadequate’ complaints plan – Legal Week

Posted June 3rd, 2008 in complaints, Law Society, news, solicitors by sally

“The Legal Services Complaints Commissioner has imposed a £275,000 penalty on the Law Society after deeming its complaints-handling plan for the year ahead inadequate.”

Full story

Legal Week, 3rd June 2008

Source: www.legalweek.com

Record year for press complaints – BBC News

Posted May 23rd, 2008 in complaints, media, news by sally

“The Press Complaints Commission (PCC) watchdog has dealt with a record number of complaints in the last year.”

Full story

BBC News, 22nd May 2008

Source: www.bbc.co.uk

Complaints leading to disciplinary action against judicial office holders – Ministry of Justice

Posted May 19th, 2008 in complaints, disciplinary procedures, judiciary, news by sally

“Information released in response to a freedom of information request on broad categories of misconduct which led the Lord Chancellor and Lord Chief Justice to take disciplinary action against judicial office holders.”

Full story

Ministry of Justice, 16th May 2008

Source: www.justice.gov.uk

IPCC inquiry over fatal car crash – BBC News

Posted May 2nd, 2008 in complaints, dangerous driving, news, police by sally

“A crash in which which a 17-year-old was killed and four others were injured has been referred to the Independent Police Complaints Commission.”

Full story

BBC News, 2nd May 2008

Source: www.bbc.co.uk

Facebook, Bebo, My Space face censorship orders – The Times

Posted March 28th, 2008 in children, complaints, internet, news by sally

“Social networking sites will be required to remove material unsuitable for children, such as nude or violent images and comments, within 24 hours of receiving a complaint, under a tough new code for internet safety.”

Full story

The Times, 28th March 2008

Source: www.timesonline.co.uk

BSB moves to strengthen chamber’s complaints handling – Bar Standards Board

Posted March 25th, 2008 in barristers, complaints, press releases by sally

“The way in which chambers handle complaints is set to change after the Bar Standards Board (BSB) approved a set of important new measures designed to improve chambers’ complaints handling.”

Full press release

Bar Standards Board, 18th March 2008

Source: www.barstandardsboard.org.uk

BSB unveils far-reaching complaints overhaul – Legal Week

Posted March 18th, 2008 in barristers, complaints, news by sally

“The Bar Standard Board (BSB) has unveiled a raft of new measures designed to improve chambers’ complaints-handling, including the introduction of a mandatory protocol for all barristers sets.”

Full story

Legal Week, 18th March 2008

Source: www.legalweek.com

Children “let down” on complaints – BBC News

Posted March 14th, 2008 in child abuse, complaints, news, Wales by sally

“The man who presided over the North Wales child abuse inquiry has attacked a failure to set up an independent body to deal with young people’s complaints.”

Full story

BBC News, 14th March 2008

Source: www.bbc.co.uk

Crisis at police watchdog as lawyers resign – The Guardian

Posted February 25th, 2008 in complaints, news, police by sally

“The Independent Police Complaints Commission (IPCC) faces a crisis of confidence after a network of more than a hundred lawyers who specialise in handling police complaints resigned from its advisory body.”

Full story

The Guardian, 25th February 2008

Source: www.guardian.co.uk

The IPCC: a catalogue of delays, rejections and basic failures – The Guardian

Posted February 25th, 2008 in complaints, news, police by sally

“In an investigation into the body that examines complaints against the police, Nick Davies uncovers a series of disturbing inadequacies.”

Full story

The Guardian, 25th February 2008

Source: www.guardian.co.uk

Regina (Siborurema) v Office of the Independent Adjudicator for Higher Education – Times Law Reports

Posted January 10th, 2008 in complaints, education, law reports by sally

Regina (Siborurema) v Office of the Independent Adjudicator for Higher Education

Court of Appeal

“The Office of the Independent Adjudicator for Higher Education was entitled to take into account the regulations and procedures of a higher education institution against which a student had made a complaint and was not obliged to conduct an investigation into the underlying facts.”

The Times, 10th January 2008

Source: www.timesonline.co.uk

Please note the Times Law Reports are only available free on Times Online for 21 days from the date of publication.