“Controversial plans to publish complaints against solicitors online have been shelved. In a long-awaited decision, the Legal Complaints Service (LCS) this week said it still favours the idea – but passed responsibility for any scheme to its successor body, which comes into being in 2010.”
Law Society’s Gazette, 8th October 2008
Source: www.lawgazette.co.uk
“Pensioners and their families will benefit from a new complaints system and tougher inspections for their homes.”
Daily Telegraph, 10th October 2008
Source: www.telegraph.co.uk
“The NHS in England is failing to learn from more than 130,000 complaints it receives each year from patients, parliament’s spending watchdog said today.”
The Guardian, 10th October 2008
Source: www.guardian.co.uk
“Bus passengers will have weaker legal rights than rail passengers, despite a government pledge that they would be treated equally by a new public transport watchdog.”
The Times, 6th October 2008
Source: www.timesonline.co.uk
“A record number of allegations were made against the police in England and Wales last year, says the Independent Police Complaints Commission (IPCC).”
BBC News, 25th September 2008
Source: www.bbc.co.uk
“The number of complaints made about ‘stop and search’ incidents have [sic] risen by nearly a quarter, the police watchdog said today.”
The Independent, 25th September 2008
Source: www.independent.co.uk
“This police shooting is a disgrace and an outrage, argues a former high-ranking soldier with 20 years’ experience incounter-terrorism at home and abroad.”
The Independent, 14th September 2008
Source: www.independent.co.uk
“A police chief superintendent who appeared at a carnival dressed as Osama bin Laden is being investigated by the Independent Police Complaints Commission, it emerged yesterday.”
The Guardian, 11th September 2008
Source: www.guardian.co.uk
Court of Appeal
“A person who made a complaint to the police, instigating an investigation which did not lead to a prosecution, was entitled to rely on the defence of absolute privilege if proceedings were subsequently brought.”
The Times, 27th August 2008
Source: www.timesonline.co.uk
Please note the Times Law Reports are only available free on Times Online for 21 days from the date of publication.
Westcott v Westcott [2008] EWCA Civ 818; [2008] WLR (D) 241
“A person who made a complaint to the police, thereby instigating a police investigation which did not lead to a prosecution, was entitled to rely on the defence of absolute privilege if defamation proceedings were subsequently brought.”
WLR Daily, 16th July 2008
Source: www.lawreports.co.uk
Please note once a case has been fully reported in one of the ICLR series the corresponding WLR Daily summary is removed.
“An innocent commuter mistakenly detained at gunpoint has filed an official complaint over his arrest after it emerged that he did not match the description of the armed suspect police had been seeking.”
The Guardian, 14th July 2008
Source: www.guardian.co.uk
“Complaints about solicitors have surged 13 per cent in just four years to more than 19,000, figures show.”
Daily Telegraph, 9th July 2008
Source: www.telegraph.co.uk
“The BBC has admitted it was wrong to broadcast during its 10pm news bulletin the graphic footage of a man being shot dead in Jerusalem.”
The Guardian, 4th July 2008
Source: www.guardian.co.uk
“Lawyers and pressure groups alike know an apology can avert legal actions against the medical profession. So why is it still so hard to apologise?”
Law Society’s Gazette, 3rd July 2008
Source: www.lawgazette.co.uk
“Of thousands of complaints made each year about the behaviour of judges and magistrates, hardly any are proven. Public confidence would be better served by naming the guilty few, argues Robert Verkaik, Law Editor.”
The Independent, 4th July 2008
Source: www.independent.co.uk
“Many solicitors in England and Wales are opposing plans to publish details of complaints brought against them by their clients, a consultation suggests.”
BBC News, 3rd July 2008
Source: www.bbc.co.uk
“The Legal Services Act was given Royal Assent on 30 October 2007. The Legal Services Reform Programme was established to oversee the implementation of two of the key proposals in the Act – the establishment of the Legal Services Board and the Office for Legal Complaints.
This update sets out the latest position in the implementation timetable.”
Legal Services Reform Update (PDF)
Ministry of Justice, 9th June 2008
Source: www.justice.gov.uk
“Dyfed-Powys Police is to be examined over claims it failed to properly look at allegations against a friend of former chief constable Terry Grange.”
BBC News, 5th June 2008
Source: www.bbc.co.uk
“The Law Society and the Legal Complaints Service (LCS) have reacted to news that Legal Services Complaints Commissioner Zahida Manzoor is to levy a fine of £275,000 in relation to its complaints handling plan for 2008/09.”
Law Society, 3rd June 2008
Source: www.lawsociety.org.uk
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