Deaths in police custody figures ‘understated’ – BBC News

Posted January 31st, 2012 in complaints, death in custody, news, restraint, statistics by sally

“Official figures understate the number of people who die in custody after being restrained by police, a BBC investigation has found.”

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BBC News, 31st January 2012

Source: www.bbc.co.uk

Leveson inquiry: PCC ‘not a regulator’ – The Guardian

Posted January 30th, 2012 in complaints, interception, media, news, privacy by sally

“Former director says body is merely a complaints handler after it is criticised for its failure to investigate phone hacking.”

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The Guardian, 30th January 2012

Source: www.guardian.co.uk

Care Quality Commission puts gagging orders on six employees – The Guardian

“A health watchdog with responsibility for protecting NHS whistleblowers has asked at least six employees to sign confidentiality agreements that stop them from criticising the organisation publicly.”

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The Guardian, 24th January 2012

Source: www.guardian.co.uk

Comedians can say ‘mong’ on TV, rules Ofcom – Daily Telegraph

Posted January 24th, 2012 in complaints, freedom of expression, media, news by sally

“Media regulator Ofcom has rejected three complaints about comedian Ricky Gervais’s use of the word ‘mong’ during his Channel 4 show Science.”

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Daily Telegraph, 23rd January 2012

Source: www.telegraph.co.uk

ITV breached audience trust over ‘IRA’ video game footage, says Ofcom – The Guardian

Posted January 23rd, 2012 in complaints, media, news by sally

“Ofcom has reprimanded, ITV for misleading viewers and breaking the broadcasting code, after video game footage was mistakenly used in a documentary sequence purporting to show the IRA shooting down a helicopter with weapons supplied by Muammar Gaddafi.”

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The Guardian, 23rd January 2012

Source: www.guardian.co.uk

Nurse murdered by husband was failed by police, IPCC rules – The Guardian

Posted January 20th, 2012 in complaints, domestic violence, harassment, murder, news, police by tracey

“A nurse who was murdered by her estranged husband was failed by police who dismissed her complaint that he was harassing her as a case of ‘bickering adults.'”

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The Guardian, 20th January 2012

Source: www.guardian.co.uk

Direct Line and Churchill fined for file tampering – BBC News

Posted January 20th, 2012 in complaints, data protection, financial regulation, insurance, news by tracey

“Insurance firms Direct Line and Churchill – both owned by RBS – have been fined £2.17m for tampering with customer complaint files before submitting them to the Financial Services Authority (FSA).”

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BBC News, 18th January 2012

Source: www.bbc.co.uk

Press regulation ‘needs state support’ – The Guardian

Posted January 17th, 2012 in codes of practice, complaints, legislation, media, news, privacy by sally

“‘Statutory underpinning’ may be required to bolster the authority of a revived Press Complaints Commission, the culture secretary has suggested.”

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The Guardian, 16th January 2012

Source: www.guardian.co.uk

Merseyside Police refer Gilfoyle case diaries to IPCC – BBC News

Posted January 16th, 2012 in complaints, evidence, miscarriage of justice, murder, news, police by sally

“The retention by Merseyside Police of the diaries of a woman whose husband was convicted of her murder is to be examined by the Independent Police Complaints Commission (IPCC).”

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BBC News, 13th January 2012

Source: www.bbc.co.uk

Legal Services Board and Office for Legal Complaints triennial reviews – Ministry of Justice

Posted January 10th, 2012 in complaints, Legal Services Board, news by sally

“The Government’s response to the Public Administration Select Committee report ‘Smaller Government: Shrinking the Quango state’ sets out the plans for reforming public bodies. It includes new triennial review requirements for non-departmental public bodies (NDPB).”

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Ministry of Justice, 10th January 2012

Source: www.justice.gov.uk

Met Police corruption: Officers allowed to resign – BBC News

Posted January 3rd, 2012 in complaints, corruption, disciplinary procedures, news, police by tracey

“More than 130 Metropolitan Police (Met) officers were allowed to resign rather than facing misconducts panels over the last year, figures have shown.”

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BBC News, 2nd January 2012

Source: www.bbc.co.uk

Phones4U’s ghost advert complaints rejected by ASA – BBC News

Posted December 21st, 2011 in advertising, complaints, news, ombudsmen by tracey

“More than 500 viewers who complained that a television advert showing a ghost-like girl was ‘distressing’ have had their complaints rejected.”

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BBC News, 21st December 2011

Source: www.bbc.co.uk

Big Brother F-words land Channel 5 in trouble – The Guardian

Posted December 20th, 2011 in codes of practice, complaints, media, news by tracey

“Ofcom has ruled that Channel 5 broke the broadcasting code for repeatedly airing clips of Big Brother housemates using the word ‘fuck’ immediately after 9pm – in once case the expletive was used just 11 seconds after the watershed.”

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The Guardian, 19th December 2011

Source: www.guardian.co.uk

Jeremy Clarkson: Ofcom launches inquiry over Top Gear host’s execute rant – Daily Telegraph

Posted December 20th, 2011 in complaints, media, news by tracey

“Jeremy Clarkson, the Top Gear presenter, has been placed under investigation by the television watchdog over his comments calling for public sector strikers to be executed.”

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Daily Telegraph, 19th December 2011

Source: www.telegraph.co.uk

Shamed hospital accused of leaving dying patients to starve – Daily Telegraph

Posted December 19th, 2011 in class actions, complaints, hospitals, news by tracey

“Lawyers are planning a ‘class action’ on behalf of 23 families who contacted them with ‘shocking’ claims of indignities and the most basic failings in care. They believe the families who have contacted them so far about care at Alexandra Hospital, in Redditch, West Midlands, may represent ‘the tip of the iceberg’.”

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Daily Telegraph, 17th December 2011

Source: www.telegraph.co.uk

Assisted suicide: GMC to publish guidance – BBC News

Posted December 16th, 2011 in assisted suicide, complaints, disciplinary procedures, doctors, news by tracey

“Guidance on how to deal with complaints against doctors who may have assisted in suicides will be published by the General Medical Council.”

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BBC News, 16th December 2011

Source: www.bbc.co.uk

‘Sexist’ Ryanair ad faces inquiry – The Guardian

Posted December 14th, 2011 in advertising, complaints, news, ombudsmen, women by sally

“The advertising watchdog is to launch an investigation into an ad campaign by Ryanair featuring a scantily-clad flight attendant after complaints that it made it cabin crew look like ‘glamour models’.”

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The Guardian, 13th December 2011

Source: www.guardian.co.uk

PCC proposes wide-ranging shakeup of press self-regulation – The Guardian

Posted December 8th, 2011 in complaints, media, news by tracey

“Newspapers would be obliged to trail brokered corrections on the front page as part of a wide-ranging shakeup of press self-regulation proposed by the Press Complaints Commission. Responding to the frequent criticism that apologies lack prominence, the PCC hopes that highlighting its adjudications on the front page would help restore public confidence in the wake of the phone-hacking scandal.”

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The Guardian, 7th December 2011

Source: www.guardian.co.uk

Posters banned for ‘trivialising’ cosmetic surgery – The Guardian

Posted December 7th, 2011 in advertising, complaints, cosmetic surgery, news, ombudsmen by sally

“The advertising watchdog has banned a poster campaign for cosmetic surgery that featured a woman in a skimpy top in posters designed to look like the cover of a glossy women’s magazine, after deciding it trivialised breast augmentation and would be seen by young girls.”

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The Guardian, 7th December 2011

Source: www.guardian.co.uk

Final Destination 5 poster banned by ASA – BBC News

Posted December 7th, 2011 in advertising, complaints, news, ombudsmen, violence by sally

“The Advertising Standards Authority has banned a poster for horror sequel Final Destination 5 for being too violent.”

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BBC News, 7th December 2011

Source: www.bbc.co.uk