GB News presenter Neil Oliver cleared by Ofcom over ‘turbo cancer’ conspiracy claims – The Independent

Posted February 8th, 2024 in complaints, coronavirus, media, news, vaccination by sally

‘GB News presenter Neil Oliver has been cleared by Ofcom, after sparking outrage with claims coronavirus vaccinations were causing “turbo cancer”.’

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The Independent, 7th February 2024

Source: www.independent.co.uk

CBI settles legal action with ex-chief Tony Danker – The Guardian

Posted February 6th, 2024 in complaints, lobbying, news, professional conduct, unfair dismissal by tracey

‘One of the UK’s most prominent business lobby groups, the Confederation of British Industry, has settled a legal dispute with its former leader, Tony Danker.’

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The Guardian, 5th February 2024

Source: www.theguardian.com

Ombudsman finds “significant delays” in response of council to complaints from vulnerable man left in unsuitable accommodation – Local Government Lawyer

Posted January 25th, 2024 in complaints, delay, disabled persons, housing, local government, news, ombudsmen by sally

‘The Local Government and Social Care Ombudsman (LGSCO) has recommended that Peterborough City Council pay more than £2,900 after its delay in revising the housing priority of a vulnerable man.’

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Local Government Lawyer, 24th January 2024

Source: www.localgovernmentlawyer.co.uk

Christopher Kapessa: Boy died after dangerous prank at river, inquest rules – BBC News

Posted January 23rd, 2024 in bereavement, complaints, inquests, news, police, racism by tracey

‘A 13-year-old boy died after being deliberately pushed into a river in a “dangerous prank”, a coroner has ruled.’

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BBC News, 22nd January 2024

Source: www.bbc.co.uk

HelloFresh fined over millions of spam texts and emails – BBC News

Posted January 12th, 2024 in advertising, complaints, electronic mail, fines, news, ombudsmen, telecommunications by sally

‘Food delivery company HelloFresh has been fined for sending millions of spam emails and texts to customers.’

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BBC News, 11th January 2024

Source: www.bbc.co.uk

Calvin Klein ad with singer FKA twigs banned for making her ‘stereotypical sexual object’ – The Guardian

Posted January 11th, 2024 in advertising, complaints, news, standards, women by sally

‘A Calvin Klein advertisement featuring the British singer FKA twigs has been banned by the UK’s Advertising Standards Authority, on the grounds that it presented her as “a stereotypical sexual object”.’

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The Guardian, 10th January 2024

Source: www.theguardian.com

UK watchdog rules Eurostar’s £39 seat sale advert was misleading – The Guardian

Posted January 4th, 2024 in advertising, complaints, news, railways, standards by sally

‘Eurostar has been censured by the advertising watchdog after misleading potential customers over the cost of seats during its sale last summer.’

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The Guardian, 3rd January 2024

Source: www.theguardian.com

Rastafarian soldier wins racism case against Army – BBC News

‘One of the British Army’s first Rastafarian guardsmen has won a claim of race discrimination and harassment against the Ministry of Defence.’

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BBC News, 13th December 2023

Source: www.bbc.co.uk

Commission to hear abuse cases in gymnastics branded ‘not fit for purpose’ – The Guardian

Posted December 12th, 2023 in child abuse, complaints, news, sport by sally

‘An independent complaints commission set up by British Gymnastics to hear abuse cases has been called “not fit for purpose” after it emerged that it had failed to ban a single coach over the past 18 months.’

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The Guardian, 11th December 2023

Source: www.theguardian.com

UK’s human-rights watchdog at risk of UN downgrade – The Guardian

‘Britain’s equality watchdog could lose its right to participate at the UN human rights council as a result of complaints about its independence and record on transgender rights.’

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The Guardian, 28th November 2023

Source: www.theguardian.com

Elf Bar vape adverts banned in UK over ‘greener’ recycling claims – The Guardian

Posted November 29th, 2023 in advertising, complaints, environmental protection, news, ombudsmen, pollution by sally

‘Adverts for the vaping company Elf Bar have been banned after using the slogan “recycling for a greener future” over concern they were misleading because of the environmental damage of discarded vapes.’

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The Guardian, 29th November 2023

Source: www.theguardian.com

Online Safety Act super-complaints process must not overwhelm Ofcom – OUT-LAW.com

Posted November 28th, 2023 in complaints, consultations, internet, news by tracey

‘The UK government must ensure that the way the new “super-complaints” process under the Online Safety Act is configured enables new risks and systemic issues across services to be addressed whilst guarding against the potential for overwhelming the regulator.’

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OUT-LAW.com, 27th November 2023

Source: www.pinsentmasons.com

MPs launch inquiry into lengthening probate delays – Legal Futures

Posted November 24th, 2023 in complaints, delay, HM Courts Service, inquiries, news, select committees by tracey

‘MPs have launched an inquiry into probate in the wake of mounting concern about how long the process is taking, with HM Courts & Tribunals Service (HMCTS) admitting to rising levels of complaints.’

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Legal Futures, 24th November 2023

Source: www.legalfutures.co.uk

Watchdog head ‘does not know’ if UK parliament is safe workspace for women – The Guardian

Posted November 21st, 2023 in bullying, complaints, harassment, news, parliament, standards by sally

‘The head of parliament’s complaints watchdog has said she “does not know” if the Palace of Westminster is a safe workplace for women.’

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The Guardian, 20th November 2023

Source: www.theguardian.com

ASA bans law firm’s TikTok adverts for misleading consumers – Legal Futures

Posted November 15th, 2023 in advertising, complaints, law firms, news, ombudsmen by sally

‘The Advertising Standards Authority (ASA) has banned two misleading TikTok posts by a law firm for not making clear that the people featured were not genuine clients.’

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Legal Futures, 15th November 2023

Source: www.legalfutures.co.uk

South Gloucestershire families needing respite care failed by council – BBC News

‘Almost a third of families with SEND children needing respite care have been failed by a council, according to a watchdog.’

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BBC News, 12th November 2023

Source: www.bbc.co.uk

Ombudsman finds severe maladministration for Clarion in “tragic” noise case following death of resident who took his own life – Local Government Lawyer

‘The Housing Ombudsman has found severe maladministration for Clarion after its “lack of consideration” of a resident’s vulnerability when handling his complaints about noise led to him suffering over a nine-month period.’

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Local Government Lawyer, 2nd November 2023

Source: www.localgovernmentlawyer.co.uk

GDPR subject access requests and Nigel Farage – Law Society’s Gazette

Posted November 1st, 2023 in banking, complaints, data protection, news by sally

‘Article 15 of the UK GDPR gives a data subject the right to receive all their personal data that is held by a data controller, subject to certain exemptions (subject access). This right does not only include official documentation but also emails, comments and any other recorded discussions, whether they are professionally expressed or not.’

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Law Society's Gazette, 31st October 2023

Source: www.lawgazette.co.uk

Pensions disputes: UK ombudsman weighs in on pension benefits calculations – OUT-LAW.com

Posted October 24th, 2023 in complaints, news, ombudsmen, pensions by tracey

‘In two recent cases the UK’s Pensions Ombudsman (PO) has responded to member concerns that a provider has not calculated their pension benefits correctly.’

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OUT-LAW.com, 23rd October 2023

Source: www.pinsentmasons.com

Harassment victims in UK film and TV face backlash after #MeToo, study finds – The Guardian

Posted October 24th, 2023 in bullying, complaints, harassment, media, news, sexual offences, victims by tracey

‘Victims of sexual harassment in film and TV experience the “worst of both worlds” because they are encouraged to speak out but face a backlash for doing so, a study has found.’

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The Guardian, 23rd October 2023

Source: www.theguardian.com