Steven Bartlett nutrition adverts banned for being misleading – BBC News

Posted August 15th, 2024 in advertising, complaints, news, standards by sally

‘Adverts for nutrition products promoted by Diary of a CEO podcaster Steven Bartlett have been banned after a watchdog said they were misleading.’

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BBC News, 14th August 2024

Source: www.bbc.co.uk

Ministry of Defence pays out £1.7m to bullying, harassment and discrimination claims last year – The Independent

Posted August 12th, 2024 in armed forces, bullying, compensation, complaints, harassment, news by tracey

‘The Ministry of Defence (MoD) paid out £1.7 million in bullying, harassment and discrimination claims last year, after a series of reports from female civil servants about unacceptable behaviour and cultural issues.’

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The Independent, 10th August 2024

Source: www.independent.co.uk

Solicitors hit out at FCA over car finance mis-selling delay – Legal Futures

‘Solicitors representing clients with claims for mis-sold car finance have expressed frustration at the Financial Conduct Authority’s (FCA) delay in completing its work on the issue.’

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Legal Futures, 1st August 2024

Source: www.legalfutures.co.uk

Complaints about the SRA rise by 29% – Legal Futures

‘Complaints about the Solicitors Regulation Authority’s (SRA) handling of cases rose by 29% last year, with the increase in interventions part of the reason.’

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Legal Futures, 24th July 2024

Source: www.legalfutures.co.uk

Ofcom to ban inflation-linked mid-contract price rises on phones, pay-TV and broadband – The Guardian

Posted July 19th, 2024 in complaints, consumer protection, news, ombudsmen, telecommunications by michael

‘Phone companies, broadband providers and subscription TV services will be banned from imposing inflation-linked price increases in the middle of contracts from next year, the telecoms regulator has confirmed.’

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The Guardian, 19th July 2024

Source: www.theguardian.com

Trader recommendation websites must vet firms, says watchdog – The Guardian

Posted July 11th, 2024 in advertising, complaints, internet, news, trading standards, vetting by sally

‘Popular trader recommendation websites must vet the firms they advertise and tackle fake reviews under new rules designed to protect households from cowboy builders and tradespeople.’

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The Guardian, 11th July 2024

Source: www.theguardian.com

Pensions Ombudsman decisions offer reassurance around risks of providing online systems – OUT-LAW.com

Posted July 1st, 2024 in complaints, electronic filing, news, ombudsmen, pensions by tracey

‘Two recent decisions of the UK Pensions Ombudsman (PO) place the onus on the scheme member to use providers’ online systems correctly and to switch to alternative means of communication when those systems are unavailable.’

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OUT-LAW.com, 28th June 2024

Source: www.pinsentmasons.com

Fitness for human habitation claims – what are they worth? – Local Government Lawyer

‘Rhiannon Moody examines a recent case where damages were awarded over a council property that was unfit for human habitation.’

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Local Government Lawyer, 28th June 2024

Source: www.localgovernmentlawyer.co.uk

Parking fines are changing – here’s everything UK drivers need to know- The Independent

Posted June 27th, 2024 in complaints, consumer protection, fines, news, parking, sanctions by sally

‘Parking authorities in the UK have published new car parking rules today that will affect all drivers in the country.’

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The Independent, 27th June 2024

Source: www.independent.co.uk

Lake District sewage campaigners launch nuisance complaint in legal first – The Guardian

‘Campaigners fighting to stop sewage discharges into Windermere, the Lake District’s largest lake, have made a statutory nuisance complaint against a water company in the first legal action of its kind.’

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The Guardian, 26th June 2024

Source: www.theguardian.com

Compensation process broken, says RAF veteran – BBC News

Posted June 25th, 2024 in armed forces, compensation, complaints, health, news, ombudsmen, personal injuries by tracey

‘Any veteran who has an injury or illness as a result of service can apply for financial compensation from one of two schemes run by Veterans UK, a veterans service managed by the Ministry of Defence (MoD). The Armed Forces Compensation Scheme is in place for injuries on or after 6 April 2005. Anything before, is handled by the War Pension Scheme. Veterans have long criticised both schemes. Some say they reject claims unfairly, and are slow to resolve them.’

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BBC News, 25th June 2024

Source: www.bbc.co.uk

Challenge to JAC ‘secret soundings’ to go ahead – Legal Futures

‘A district judge who argues that applicants for judicial appointment should be told of negative comments about them in confidential references will get to put her case to the High Court.’

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Legal Futures, 17th June 2024

Source: www.legalfutures.co.uk

Met police accused of failing to address toxic culture in firearms unit – The Guardian

‘Action has been taken in only a tiny percentage of internal misconduct claims against officers since review by peer Louise Casey.’

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The Guardian, 16th June 2024

Source: www.theguardian.com

Investigation finds that Russell Brand allegations were not ‘adequately addressed’ – The Independent

‘The allegations into Russell Brand’s behaviour while working on programmes for Channel 4 were not “adequately addressed”, an investigation has found.’

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The Independent, 15th June 2024

Source: www.independent.co.uk

Asylum seekers report widespread abuse in Home Office accommodation – The Guardian

‘Hundreds of complaints about ill treatment from staff looking after asylum seekers in hotels and other accommodation have been lodged with the Home Office, a Guardian investigation has found.’

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The Guardian, 3rd June 2024

Source: www.theguardian.com

ASA upbraids unregulated employment firm over marketing – Legal Futures

Posted May 22nd, 2024 in advertising, complaints, employment, news, ombudsmen by sally

‘The Advertising Standards Authority (ASA) has upheld a complaint about marketing material sent by an employment law business that looked like it was from a public body.’

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Legal Futures, 22nd May 2024

Source: www.legalfutures.co.uk

OnlyFans complaint over BBC investigation rejected by Ofcom – BBC News

Posted May 21st, 2024 in BBC, child abuse, complaints, internet, news, pornography by sally

‘A complaint by OnlyFans about a BBC investigation which highlighted claims that child abuse images had originated on its site has been rejected by Ofcom.’

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BBC News, 20th May 2024

Source: www.bbc.co.uk

Data, disclosure and duties: balancing privacy and safeguarding in the context of UK university student sexual misconduct complaints – Legal Studies

‘The past decade has seen a marked shift in the regulatory landscape of UK higher education. Institutions are increasingly assuming responsibility for preventing campus sexual misconduct, and are responding to its occurrence through – amongst other things – codes of (mis)conduct, consent and/or active bystander training, and improved safety and security measures. They are also required to support victim-survivors in continuing with their education, and to implement fair and robust procedures through which complaints of sexual misconduct are investigated, with sanctions available that respond proportionately to the seriousness of the behaviour and its harms. This paper examines the challenges and prospects for the success of university disciplinary processes for sexual misconduct. It focuses in particular on how to balance the potentially conflicting rights to privacy held by reporting and responding parties within proceedings, while respecting parties’ rights to equality of access to education, protection from degrading treatment, due process, and the interests of the wider campus community. More specifically, we explore three key moments where private data is engaged: (1) in the fact and details of the complaint itself; (2) in information about the parties or circumstances of the complaint that arise during the process of an investigation and/or resultant university disciplinary process; and (3) in the retention and disclosure (to reporting parties or the university community) of information regarding the outcomes of, and sanctions applied as part of, a disciplinary process. We consider whether current data protection processes – and their interpretation – are compatible with trauma-informed practice and a wider commitment to safety, equality and dignity, and reflect on the ramifications for all parties where that balance between rights or interests is not struck.’

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Legal Studies, 3rd May 2024

Source: www.cambridge.org

Environmental Corporate Social Responsibility in Action: The Advertising Standards Authority bans a Toyota SUV advert for not being prepared with a sense of social responsibility – Francis Taylor Building

‘In November 2023, the Advertising Standards Authority (“the ASA”) made the unprecedented decision to ban two Toyota SUV advertisements on the basis that they had “not been prepared with a sense of responsibility to society.”’

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Francis Taylor Building, 21st March 2024

Source: www.ftbchambers.co.uk

Brighton: Police apology over 1986 schoolgirls murder case – BBC News

‘The families of two schoolgirls murdered in 1986 have received an apology from Sussex Police over mistakes in its investigations.’

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BBC News, 18th April 2024

Source: www.bbc.co.uk