Police complaints process overhaul begins on Monday – BBC News
‘A major overhaul of the system of police complaints in England and Wales comes into effect on Monday.’
BBC News, 8th January 2018
Source: www.bbc.co.uk
Category: complaints
Dating website eHarmony’s ‘scientific’ match ad banned – BBC News
‘A dating website’s claim that it used a “scientifically proven matching system” to pair up those looking for love, has been banned.’
BBC News, 3rd January 2018
Source: www.bbc.co.uk
Police watchdog investigates death after use of restraint – The Guardian
‘The police watchdog has launched an investigation into the death of a 25-year-old student in Oxford who was arrested by Thames Valley police shortly before he died. The Independent Police Complaints Commission is investigating the death of Nuno Cardoso, a law student from Kentish Town, north London, who died in November.’
The Guardian, 20th December 2017
Source: www.theguardian.com
Ofcom to investigate BBC climate change interview – BBC News
‘Media watchdog Ofcom has launched its first broadcasting standards investigation into the BBC since taking over as its regulator in April.’
BBC News, 18th December 2017
Source: www.bbc.co.uk
Ombudsman finds fault in seven out of ten homelessness complaints – Local Government Lawyer
‘The Local Government and Social Care Ombudsman found fault in 70% of complaints about homelessness it investigated in detail in 2016/17.’
Local Government Lawyer, 15th December 2017
Source: www.localgovernmentlawyer.co.uk
SRA ponders penalties for failure to publish complaints data – Law Society’s Gazette
‘The Solicitors Regulation Authority has indicated that firms are to face disciplinary action if they do not abide by a potential requirement to publish data about complaints they receive – as research reveals that more than 90% of consumers want to see more transparency.’
Law Society's Gazette, 14th December 2017
Source: www.lawgazette.co.uk
The Sun cleared over ‘Muslim Problem’ Trevor Kavanagh article – BBC News
‘The UK’s press regulator has dismissed a complaint against the Sun for a column that referred to “the Muslim Problem”. The Independent Press Standards Organisation (IPSO) ruled Trevor Kavanagh’s column was “capable of causing serious offence” but did not breach the Editors’ Code.’
BBC News, 23rd November 2017
Source: www.bbc.co.uk
The Durand Academy Case and Regulatory Fairness – Blackstone Chambers
‘Durand Academy is a large school in Lambeth, serving a diverse community that has a high percentage of BAME families.’
Blackstone Chambers, 17th November 2017
Source: www.blackstonechambers.com
Toothpaste advert banned after it features naked model with onions – The Independent
‘A toothpaste advert that featured a naked model next to a pile of onions has been banned for “objectifying” women.’
The Independent, 22nd November 2017
Source: www.independent.co.uk
Law Society accreditation scheme advert ‘misled’ public – BBC News
‘The Law Society misled the public over the expertise of solicitors in a scheme set up to help property buyers and sellers in England and Wales, the advertising watchdog has ruled.’
BBC News, 22nd November 2017
Source: www.bbc.co.uk
Lancashire shoe firm’s ‘sexist’ topless women ad banned – BBC News
‘A “sexist” online shoe advert featuring topless women has been banned by the advertising watchdog.’
BBC News, 16th November 2017
Source: www.bbc.co.uk
Six universities told to change advertising claims – BBC news
‘The advertising watchdog has told six UK universities to take down marketing claims that could be misleading. Leicester, East Anglia, Strathclyde, Falmouth, Teesside and the University of West London have all had complaints upheld against them.’
BBC News, 15th November 2017
Source: www.bbc.co.uk
Universities to be warned over misleading adverts – BBC News
‘Universities are going to face a crackdown on how they advertise and market courses to attract students.’
BBC News, 10th November 2017
Source: www.bbc.co.uk
Anthony Grainger: Inquiry into senior officer’s evidence – BBC News
‘A senior police officer is being investigated over evidence he gave to a public inquiry into the death of an unarmed man who was shot by police.’
BBC News, 9th November 2017
Source: www.bbc.co.uk
Employee wins partial victory on harassment in pot plant case – Local Government Lawyer
‘A Westminster City Council employee has won a partial victory at an employment tribunal in a case that arose over a disputed pot plant.’
Local Government Lawyer, 8th November 2017
Source: localgovernmentlawyer.co.uk
Lawyers aim to “intimidate” clients who complain, says report – Legal Futures
‘Some clients worry being “bamboozled by legal jargon” if they complain to their lawyers, a fear that can be borne out by responses that are “seeming calculated to ‘overwhelm’ or ‘intimidate’ the customer”, according to new research.’
Legal Futures, 6th November 2017
Source: www.legalfutures.co.uk
Regulators can be taken to employment tribunals, Supreme Court rules – Law Society’s Gazette
‘Solicitors claiming wrongful dismissal can potentially hold the Solicitors Regulation Authority to account in the employment tribunal following a Supreme Court judgment which clarifies rules on bringing complaints against qualifications bodies. The long-running case Michalak v General Medical Council and others centred on a discrimination complaint brought against the medical regulator by Dr Ewa Michalak. The SRA intervened in support of the GMC.’
Law Society's Gazette, 3rd November 2017
Source: www.lawgazette.co.uk
Deaths in custody: police urged to stop holding mentally ill in cells – The Guardian
‘Far-reaching reforms to the police, justice system and health service in England and Wales are needed to reduce the risk of people dying in custody, a long-delayed report has concluded.’
The Guardian, 30th October 2017
Source: www.theguardian.com
Police custody deaths in UK ‘should be treated like murder inquiry’ – The Guardian
‘Deaths in custody should be investigated with the same urgency as murder inquiries, says a long-awaited report that aims to restore trust in the police.’
The Guardian, 28th October 2017
Source: www.theguardian.com
