Met Police refers itself to watchdog over Mohamed Al Fayed allegations – The Independent

Posted November 11th, 2024 in complaints, employment, news, ombudsmen, police, victims by tracey

‘Scotland Yard has referred itself to a police watchdog after two women complained about how their cases against Mohamed Al Fayed were handled.’

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The Independent, 9th November 2024

Source: www.independent.co.uk

Firms must prevent sexual harassment at work under new law – BBC News

Posted October 29th, 2024 in complaints, disciplinary procedures, employment, harassment, news, regulations by tracey

‘Employers must take steps to prevent sexual harassment in the workplace, under a new law. The Worker Protection Act also states employers must discipline or hold accountable those who are found guilty of sexual harassment.’

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BBC News, 26th October 2024

Source: www.bbc.co.uk

Judge’s 17-month delay in handing down judgment leads to formal advice for misconduct – Law Society’s Gazette

Posted October 28th, 2024 in complaints, delay, judges, news, professional conduct by tracey

‘A tribunal judge who did not hand down her judgment for more than 17 months has been issued with formal advice for misconduct. Lynn Griffin, who accepted responsibility for the delay, said she had been “required to fit the completion of the complex judgment around other work and her extensive judicial roles and responsibilities”.’

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Law Society's Gazette, 25th October 2024

Source: www.lawgazette.co.uk

The price of discrimination: school ordered to pay £850,000 to an autistic teacher who it viewed as a ‘persistent complainer’ – Local Government Lawyer

‘Jo Moseley considers the lessons schools and colleges can learn from a recent tribunal decision which involved an autistic teacher who was dismissed after making a number of complaints about various aspects of his employment over a three year period.’

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Local Government Lawyer, 23rd October 2024

Source: www.localgovernmentlawyer.co.uk

Victims Commissioner responds to stalking super-complaint findings – Family Law

Posted October 21st, 2024 in complaints, criminal justice, news, police, stalking, victims by tracey

‘The Independent Office for Police Conduct (IOPC), College of Policing and HMICFRS have published their findings in response to a police super-complaint submitted by the Suzy Lamplugh Trust on behalf of the National Stalking Consortium in 2022.’

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Family Law, 15th October 2024

Source: www.familylaw.co.uk

Male barristers “not being held to account” for bullying women – Legal Futures

‘The Bar Standards Board (BSB) is “not holding perpetrator barristers accountable for harassment and bullying of women”, female barrister groups have argued.’

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Legal Futures, 8th October 2024

Source: www.legalfutures.co.uk

Heinz apologises after ad featuring black family sparks anger online – The Guardian

Posted October 7th, 2024 in advertising, complaints, news, racism by michael

‘The US manufacturer, which recently launched an ad campaign for family-sized pasta sauces, was criticised for promoting stereotypes in a billboard advertisement spotted at Vauxhall and Manor House stations.’

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The Guardian, 6th October 2024

Source: www.theguardian.com

UK Pensions Ombudsman to launch expedited decision-making for complaints – OUT-LAW.com

Posted October 2nd, 2024 in complaints, news, ombudsmen, pensions, pilot schemes by tracey

‘The UK Pensions Ombudsman (PO) will soon launch an expedited determinations scheme to help speed up the resolution of complaints and allow adjudicators to focus on more complex cases.’

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OUT-LAW.com, 2nd October 2024

Source: www.pinsentmasons.com

Ombudsman rejects complaint in case where complainant alleged she had lost £150k+ due to handling of planning applications – Local Government Lawyer

Posted October 2nd, 2024 in complaints, enforcement, local government, news, ombudsmen, planning by tracey

‘A woman who complained to the Local Government and Social Care Ombudsman about a planning dispute she claims cost her £150,000 has been told the Ombudsman cannot investigate her complaint.’

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Local Government Lawyer, 30th September 2024

Source: www.localgovernmentlawyer.co.uk

Met Police misconduct found after Black boy mistakenly searched in robbery investigation – The Independent

‘A disciplinary panel has found that actions by two Metropolitan Police officers amounted to misconduct when they stopped and restrained a 14-year-old Black boy.’

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The Independent, 28th September 2024

Source: www.independent.co.uk

Fewer complaints about barristers’ use of social media – Legal Futures

The number of reports to the Bar Standards Board (BSB) about barristers’ use of social media has unexpectedly fallen but an increasing proportion relate to “controversial social and political issues”.

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Legal Futures, 30th September 2024

Source: www.legalfutures.co.uk

Dark patterns – Mills & Reeve

‘The ASA has banned Nike and Sky adverts, on the basis they use so called “dark patterns”. Dark patterns are a range of techniques which cross the line from legitimate advertising techniques to ones which unlawfully nudge consumers into making choices not in their best interests. These decisions come as the ASA joins the CMA in undertaking wider proactive investigations into online choice architecture that amount to unlawful dark patterns.’

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Mills & Reeve, 27th September 2024

Source: www.mills-reeve.com

Watchdog bans Huel’s ‘misleading’ advert – second times in two months – The Independent

Posted September 27th, 2024 in advertising, complaints, food, health, news, ombudsmen by sally

‘A watchdog has banned yet another advert for food supplement firm Huel for making unsubstantiated claims about the product’s health benefits and cost relative to fruits and vegetables.’

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The Independent, 26th September 2024

Source: www.independent.co.uk

Telecoms providers must ensure transparency following ASA ruling and Ofcom guidance – OUT-LAW.com

Posted September 25th, 2024 in advertising, complaints, media, news, telecommunications by sally

‘A recent Advertising Standards Authority (ASA) ruling and subsequent Office of Communications (Ofcom) guidance serves as a reminder to UK telecommunications providers on standards for advertising technology superiority claims and comparative advertising, an expert has said.’

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OUT-LAW.com, 24th September 2024

Source: www.pinsentmasons.com

Advertising watchdog investigates RSPCA Assured adverts after complaints of ‘misleading’ claims – The Independent

Posted September 19th, 2024 in advertising, animal cruelty, animals, charities, complaints, news, ombudsmen by sally

‘The advertising watchdog has launched an investigation into adverts by the RSPCA, following complaints that claims in them are misleading.’

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The Independent, 19th September 2024

Source: www.independent.co.uk

Procedural steps not taken by employee irrelevant to constructive dismissal claim – Local Government Lawyer

‘An employee’s failure to fully complete every step of an internal grievance process will not impact their right to claim constructive dismissal, according to the recent ruling by the Employment Appeal Tribunal (EAT) involving a local authority. Sharmin Chowdhury analyses the judgment.’

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Local Government Lawyer, 12th September 2024

Source: www.localgovernmentlawyer.co.uk

Rats, mould, damp: UK’s biggest student homes provider faces legal action over poor accommodation – The Guardian

Posted September 9th, 2024 in complaints, health, health & safety, housing, landlord & tenant, news, rent, universities by tracey

‘A tenants’ rights group is fighting for justice for residents of university halls who claim health affected by conditions.’

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The Guardian, 7th September 2024

Source: www.theguardian.com

Payments for Windrush victims denied compensation – BBC News

Posted September 6th, 2024 in colonies, compensation, complaints, government departments, immigration, news by sally

‘More than £400,000 has been secured for victims of the Windrush scandal wrongly denied payment through the Home Office compensation scheme.’

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BBC News, 5th September 2024

Source: www.bbc.co.uk

Homes seized from landlord after complaints ignored – BBC News

Posted August 28th, 2024 in complaints, housing, landlord & tenant, local government, news, rent, repairs by tracey

‘A private landlord who ignored tenants’ complaints has had their properties seized by a local authority.’

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BBC News, 28th August 2024

Source: www.bbc.co.uk

Mother and son call for review of ‘harsh’ UK witness protection programme – The Guardian

‘A mother and son whose lives have been completely reshaped by living under witness protection have called for a wholesale review of the system, warning that instead of keeping people safe it can be “hostile” to innocents.’

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The Guardian, 27th August 2024

Source: www.theguardian.com