Man to pay £25,000 damages over negative TrustPilot review – BBC News

Posted February 10th, 2021 in complaints, damages, defamation, internet, law firms, news by sally

‘A man who left a negative review of a legal firm on the TrustPilot website has been ordered to pay £25,000 ($34,000) in libel damages.’

Full Story

BBC News, 9th February 2021

Source: www.bbc.co.uk

Influencers told not to use ‘misleading’ beauty filters – BBC News

‘Filters should not be applied to social media adverts if they exaggerate the effect of the product, the Advertising Standards Authority has ruled.’

Full Story

BBC News, 3rd February 2021

Source: www.bbc.co.uk

Families of citizens dying after contact with police still await justice – The Guardian

‘Relatives of people who have died after contact with the police have told of their distrust in and dissatisfaction with the ability of the complaints system to help deliver justice.’

Full Story

The Guardian, 18th January 2021

Source: www.theguardian.com

Transparency failures put three firms in the dock – Legal Futures

‘Law firms in London, Manchester and Bath have become the first sanctioned for failing to publish price and service information, with compliance made a condition of their authorisation.’

Full Story

Legal Futures, 15th January 2021

Source: www.legalfutures.co.uk

Death of Cardiff man after night in police custody ‘deeply concerning’ – The Guardian

Posted January 14th, 2021 in complaints, death in custody, news, police, Wales by tracey

‘The Welsh first minister has described the sudden and unexplained death of a 24-year-old man from Cardiff hours after his release from custody as “deeply concerning”.’

Full Story

The Guardian, 12th January 2021

Source: www.theguardian.com

Ofcom investigating row over Emily Maitlis’ Newsnight monologue about Dominic Cummings – The Independent

‘The UK’s broadcasting watchdog is investigating the row over BBC host Emily Maitlis’ monologue about Dominic Cummings’ infamous trip to Barnard Castle.’

Full Story

The Independent, 15th December 2020

Source: www.independent.co.uk

Covid-19: ‘Do not resuscitate’ decisions complaints up – BBC News

Posted December 4th, 2020 in bereavement, care homes, complaints, coronavirus, doctors, families, medical treatment, news by sally

‘Doctors may have made “do not resuscitate” decisions on a blanket basis in the first wave of the pandemic, the care watchdog has warned.’

Full Story

BBC News, 3rd December 2020

Source: www.bbc.co.uk

Social housing landlords in England face checks on tenants’ satisfaction – The Guardian

Posted November 17th, 2020 in complaints, health & safety, landlord & tenant, local government, news, standards by sally

‘Social landlords in England will be required to report on residents’ satisfaction in an effort to rebalance power between owners and tenants in the wake of the Grenfell Tower disaster, the housing secretary has announced.’

Full Story

The Guardian, 17th November 2020

Source: www.theguardian.com

Post-Grenfell social housing reforms in England to be unveiled – The Guardian

‘Millions of tenants could be offered greater protection from wrongdoing by landlords in long-awaited social housing reforms to be announced this week, more than three years after the Grenfell Tower disaster.’

Full Story

The Guardian, 16th November 2020

Source: www.theguardian.com

Sheffield City Council failed boy with special educational needs – BBC News

‘A council has been told to pay a boy with special educational needs £20,000 because it failed to provide a suitable alternative education for him.’

Full Story

BBC News, 5th November 2020

Source: www.bbc.co.uk

Met police apologise over errors in racist attack investigation – The Guardian

Posted October 22nd, 2020 in assault, complaints, news, police, race discrimination, racism, victims by sally

‘The Metropolitan police has apologised for errors made in an investigation into a vicious racist attack. The victim says the errors resulted from discrimination by officers.’

Full Story

The Guardian, 22nd October 2020

Source: www.theguardian.com

Revealed: fewer than one in 200 complaints against Met unit upheld – The Guardian

‘Fewer than one in 200 complaints made against the division of the Metropolitan police responsible for public order policing over the last decade have been upheld, figures obtained by the Guardian suggest.’

Full Story

The Guardian, 15th October 2020

Source: www.theguardian.com

Inquiry into failings at south Wales maternity units grows to 160 cases – The Guardian

Posted September 29th, 2020 in birth, complaints, hospitals, news, Wales by sally

‘An independent panel investigating two maternity units in south Wales where a series of failings may have put the lives of mothers and babies at risk is looking into the care given to 150 women, it emerged on Monday.’

Full Story

The Guardian, 28th September 2020

Source: www.theguardian.com

UK barrister mistaken for defendant calls for compulsory anti-racism training – The Guardian

‘The barrister who was mistaken for a defendant three times in one day at court has called for compulsory anti-racism training at every level of the UK legal system.’

Full Story

The Guardian, 26th September 2020

Source: www.theguardian.com

Independent Case Review published – Oxford Diocese – Law & Religion UK

‘On 12th December 2018, the Diocese of Oxford announced the establishment of an Independent Case Review of the diocesan safeguarding response to allegations of spiritual abuse in the case of the Revd Tim Davis. On 11 September 2020, the Diocese of Oxford published the Review’s findings, a summary of which is reproduced below.’

Full Story

Law & Religion UK, 11th September 2020

Source: www.lawandreligionuk.com

Data protection representative actions consultation opened – OUT-LAW.com

‘The UK government is considering whether to allow non-profit organisations to make data protection regulatory complaints and bring court claims on behalf of individuals without their consent.’

Full Story

OUT-LAW.com, 14th September 2020

Source: www.pinsentmasons.com

Judge makes formal complaint over Covid custody waits – BBC News

‘A judge has claimed he was put under “improper and undue influence” to keep a defendant in custody.’

Full Story

BBC News, 11th September 2020

Source: www.bbc.co.uk

Home Office wrong to refer to ‘activist lawyers’, top official admits – The Guardian

‘The most senior civil servant at the Home Office has conceded that officials should not have used the phrase “activist lawyers” in a promotional video posted on Twitter, although the tweet remains online.’

Full Story

The Guardian, 27th August 2020

Source: www.theguardian.com

BSB chief aims to arrange exam resits as soon as possible – Legal Futures

Posted August 18th, 2020 in barristers, complaints, computer programs, examinations, legal education, news by sally

‘The Bar Standards Board (BSB) is looking to arrange another round of exams well before December, its chief executive has told Legal Futures, as complaints about the online system mount.’

Full Story

Legal Futures, 18th August 2020

Source: www.legalfutures.co.uk

Barristers step in to support beleaguered Bar students – Legal Futures

Posted August 13th, 2020 in barristers, complaints, computer programs, examinations, legal education, news by sally

‘Barristers have offered to support the dozens of Bar students who have so far reported major problems with taking their exams, including having to urinate into bottles and buckets in front of their computers.’

Full Story

Legal Futures, 13th August 2020

Source: www.legalfutures.co.uk