Lloyds advert banned for making false environmental claims – The Guardian

Posted December 18th, 2024 in advertising, complaints, environmental protection, news by sally

‘A Lloyds Banking Group advert has been banned for making false environmental claims, making it the second major lender to break the UK advertising watchdog’s rules against greenwashing.’

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The Guardian, 18th December 2024

Source: www.theguardian.com

How not to determine financial dependency – Pensions Barrister

Posted December 9th, 2024 in bereavement, complaints, divorce, families, local government, news, ombudsmen, pensions by sally

‘Paul Newman KC examines a recent High Court decision on the test for financial dependency in a claim for death benefits under the LGPS.’

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Pensions Barrister, 5th December 2024

Source: www.pensionsbarrister.com

Magistrate’s letter on ‘the acceptability of absent fathers’ leads to formal advice – Law Society’s Gazette

‘A magistrate who remarked on the “relentless rise in the acceptability of” absent fathers has been issued with formal advice.’

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Law Society's Gazette, 2nd December 2024

Source: www.lawgazette.co.uk

Environment Agency issues closure notice for landfill at heart of long-running odours dispute – Local Government Lawyer

Posted November 29th, 2024 in complaints, enforcement, environmental health, local government, news, waste by michael

‘A landfill site that is the subject of a legal challenge from Newcastle Under Lyme Council for emitting odorous gasses has been hit with a closure order from the Environment Agency.’

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Local Government Lawyer, 29th November 2024

Source: www.localgovernmentlawyer.co.uk

High Court upholds LeO’s decision to dismiss complaint – Legal Futures

Posted November 18th, 2024 in barristers, complaints, executors, families, news, ombudsmen by tracey

‘The Legal Ombudsman (LeO) was right to dismiss a complaint it thought better suited to be determined in court, a judge has ruled.’

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Legal Futures, 18th November 2024

Source: www.legalfutures.co.uk

Met Police refers itself to watchdog over Mohamed Al Fayed allegations – The Independent

Posted November 11th, 2024 in complaints, employment, news, ombudsmen, police, victims by tracey

‘Scotland Yard has referred itself to a police watchdog after two women complained about how their cases against Mohamed Al Fayed were handled.’

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The Independent, 9th November 2024

Source: www.independent.co.uk

Firms must prevent sexual harassment at work under new law – BBC News

Posted October 29th, 2024 in complaints, disciplinary procedures, employment, harassment, news, regulations by tracey

‘Employers must take steps to prevent sexual harassment in the workplace, under a new law. The Worker Protection Act also states employers must discipline or hold accountable those who are found guilty of sexual harassment.’

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BBC News, 26th October 2024

Source: www.bbc.co.uk

Judge’s 17-month delay in handing down judgment leads to formal advice for misconduct – Law Society’s Gazette

Posted October 28th, 2024 in complaints, delay, judges, news, professional conduct by tracey

‘A tribunal judge who did not hand down her judgment for more than 17 months has been issued with formal advice for misconduct. Lynn Griffin, who accepted responsibility for the delay, said she had been “required to fit the completion of the complex judgment around other work and her extensive judicial roles and responsibilities”.’

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Law Society's Gazette, 25th October 2024

Source: www.lawgazette.co.uk

The price of discrimination: school ordered to pay £850,000 to an autistic teacher who it viewed as a ‘persistent complainer’ – Local Government Lawyer

‘Jo Moseley considers the lessons schools and colleges can learn from a recent tribunal decision which involved an autistic teacher who was dismissed after making a number of complaints about various aspects of his employment over a three year period.’

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Local Government Lawyer, 23rd October 2024

Source: www.localgovernmentlawyer.co.uk

Victims Commissioner responds to stalking super-complaint findings – Family Law

Posted October 21st, 2024 in complaints, criminal justice, news, police, stalking, victims by tracey

‘The Independent Office for Police Conduct (IOPC), College of Policing and HMICFRS have published their findings in response to a police super-complaint submitted by the Suzy Lamplugh Trust on behalf of the National Stalking Consortium in 2022.’

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Family Law, 15th October 2024

Source: www.familylaw.co.uk

Male barristers “not being held to account” for bullying women – Legal Futures

‘The Bar Standards Board (BSB) is “not holding perpetrator barristers accountable for harassment and bullying of women”, female barrister groups have argued.’

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Legal Futures, 8th October 2024

Source: www.legalfutures.co.uk

Heinz apologises after ad featuring black family sparks anger online – The Guardian

Posted October 7th, 2024 in advertising, complaints, news, racism by michael

‘The US manufacturer, which recently launched an ad campaign for family-sized pasta sauces, was criticised for promoting stereotypes in a billboard advertisement spotted at Vauxhall and Manor House stations.’

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The Guardian, 6th October 2024

Source: www.theguardian.com

UK Pensions Ombudsman to launch expedited decision-making for complaints – OUT-LAW.com

Posted October 2nd, 2024 in complaints, news, ombudsmen, pensions, pilot schemes by tracey

‘The UK Pensions Ombudsman (PO) will soon launch an expedited determinations scheme to help speed up the resolution of complaints and allow adjudicators to focus on more complex cases.’

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OUT-LAW.com, 2nd October 2024

Source: www.pinsentmasons.com

Ombudsman rejects complaint in case where complainant alleged she had lost £150k+ due to handling of planning applications – Local Government Lawyer

Posted October 2nd, 2024 in complaints, enforcement, local government, news, ombudsmen, planning by tracey

‘A woman who complained to the Local Government and Social Care Ombudsman about a planning dispute she claims cost her £150,000 has been told the Ombudsman cannot investigate her complaint.’

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Local Government Lawyer, 30th September 2024

Source: www.localgovernmentlawyer.co.uk

Met Police misconduct found after Black boy mistakenly searched in robbery investigation – The Independent

‘A disciplinary panel has found that actions by two Metropolitan Police officers amounted to misconduct when they stopped and restrained a 14-year-old Black boy.’

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The Independent, 28th September 2024

Source: www.independent.co.uk

Fewer complaints about barristers’ use of social media – Legal Futures

The number of reports to the Bar Standards Board (BSB) about barristers’ use of social media has unexpectedly fallen but an increasing proportion relate to “controversial social and political issues”.

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Legal Futures, 30th September 2024

Source: www.legalfutures.co.uk

Dark patterns – Mills & Reeve

‘The ASA has banned Nike and Sky adverts, on the basis they use so called “dark patterns”. Dark patterns are a range of techniques which cross the line from legitimate advertising techniques to ones which unlawfully nudge consumers into making choices not in their best interests. These decisions come as the ASA joins the CMA in undertaking wider proactive investigations into online choice architecture that amount to unlawful dark patterns.’

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Mills & Reeve, 27th September 2024

Source: www.mills-reeve.com

Watchdog bans Huel’s ‘misleading’ advert – second times in two months – The Independent

Posted September 27th, 2024 in advertising, complaints, food, health, news, ombudsmen by sally

‘A watchdog has banned yet another advert for food supplement firm Huel for making unsubstantiated claims about the product’s health benefits and cost relative to fruits and vegetables.’

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The Independent, 26th September 2024

Source: www.independent.co.uk

Telecoms providers must ensure transparency following ASA ruling and Ofcom guidance – OUT-LAW.com

Posted September 25th, 2024 in advertising, complaints, media, news, telecommunications by sally

‘A recent Advertising Standards Authority (ASA) ruling and subsequent Office of Communications (Ofcom) guidance serves as a reminder to UK telecommunications providers on standards for advertising technology superiority claims and comparative advertising, an expert has said.’

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OUT-LAW.com, 24th September 2024

Source: www.pinsentmasons.com

Advertising watchdog investigates RSPCA Assured adverts after complaints of ‘misleading’ claims – The Independent

Posted September 19th, 2024 in advertising, animal cruelty, animals, charities, complaints, news, ombudsmen by sally

‘The advertising watchdog has launched an investigation into adverts by the RSPCA, following complaints that claims in them are misleading.’

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The Independent, 19th September 2024

Source: www.independent.co.uk