Category: claims management

FCA New Approach to Claims Management Regulation – St Pauls Chambers

Posted December 4th, 2019 in claims management, financial dispute resolution, financial regulation, news, ombudsmen by sally

‘In April 2019, the FCA (Financial Conduct Authority) became the new regulator of Claims Management businesses (CMCs). At the same time, the Financial Ombudsman Service became responsible for resolving customer disputes about CMSs. In June 2018, the FCA issued a consultation paper (CP 18/15) which proposed a new Claims Management: Conduct of Business Sourcebook [CMCOB] and to apply relevant parts of the existing FCA Handbook.’

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St Pauls Chambers, 28th November 2019

Source: www.stpaulschambers.com

Third party funding agreements are not DBAs – Hardwicke Chambers

Posted October 30th, 2019 in appeals, claims management, compensation, competition, damages, news, third parties, tribunals by sally

‘The Competition Appeal Tribunal (“CAT”) has today (28 October 2019) handed down its decision in the Trucks Cartel claims dealing with the funding of the claims.’

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Hardwicke Chambers, 28th October 2019

Source: hardwicke.co.uk

High Court backs former Claims Direct boss over £21m claim – Legal Futures

Posted September 4th, 2019 in breach of trust, claims management, fiduciary duty, fraud, news by sally

‘Colin Poole, the former chief executive of Claims Direct and a struck-off solicitor, has won a High Court battle with shareholders over an alleged £21m debt.’

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Legal Futrues, 4th September 2019

Source: www.legalfutures.co.uk

Regulator considers cap on fees charged by personal injury CMCs – Legal Futures

Posted June 25th, 2019 in claims management, fees, financial regulation, news, personal injuries by sally

‘The Financial Conduct Authority (FCA) is to explore whether to use its power to cap the fees charged by personal injury claims management companies (CMCs), it has emerged.’

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Legal Futures, 24th June 2019

Source: www.legalfutures.co.uk

Pension code of practice updated as industry cracks down on scammers – OUT-LAW.com

Posted June 12th, 2019 in claims management, codes of practice, complaints, fraud, news, ombudsmen, pensions by sally

‘The updated Pensions Scam Industry Group (PSIG) code of practice (107 page / 2.6MB PDF) includes a number of changes, such as guidance designed to help trustees and providers deal with claims management companies and updates on how to notify the UK’s fraud reporting centre Action Fraud of scams.’

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OUT-LAW.com, 10th June 2019

Source: www.out-law.com

Payday lenders being ‘bombarded’ by spurious claims – The Guardian

Posted June 10th, 2019 in claims management, compensation, complaints, data protection, debts, fees, interest, loans, news, statistics by sally

‘Compensation claims management firms looking for the next big earner after the PPI scandal have been accused of bombarding the much-criticised payday lending sector with complaints that are often spurious and sometimes without the knowledge of borrowers.’

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The Guardian, 10th June 2019

Source: www.theguardian.com

Payday loan complaints reach five year high – BBC News

Posted May 15th, 2019 in claims management, compensation, complaints, debts, financial services ombudsman, fraud, interest, loans, news, statistics by sally

‘Complaints against payday lenders have soared to a five year high, the industry watchdog has said.’

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BBC News, 15th May 2019

Source: www.bbc.co.uk

CMC censured over ‘all birth injuries caused by negligence’ claim – Litigation Futures

Posted May 2nd, 2019 in advertising, birth, claims management, complaints, disabled persons, doctors, hospitals, midwives, negligence, news, nurses, personal injuries, pregnancy by sally

‘The Advertising Standards Authority (ASA) has upheld a complaint against a claims management company whose advertising implied that birth injuries were only caused by medical negligence.’

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Litigation Futures, 1st May 2019

Source: www.litigationfutures.com

Change in regulation of claims management companies – OUT-LAW.com

Posted January 9th, 2019 in claims management, financial regulation, insurance, news by sally

‘The Financial Conduct Authority (FCA) will become responsible for the regulation of claims management companies in Great Britain from April this year in a move broadly welcomed within the insurance sector. Legislation implementing the reforms provides some details on how the new regime will work.’

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OUT-LAW.com, 7th January 2019

Source: www.out-law.com

Landmark jail sentence for man who stole client data for CMCs – Legal Futures

Posted November 14th, 2018 in claims management, computer crime, data protection, news, sentencing by sally

‘A man who passed on thousands of an accident repair company’s customer records to claims management companies has been jailed in a landmark prosecution.’

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Legal Futures, 13th November 2018

Source: www.legalfutures.co.uk

Temperature starts to rise ahead of Civil Liability Bill debate – Legal Futures

Posted August 30th, 2018 in bills, claims management, insurance, news, personal injuries, small claims by sally

‘The rhetoric is heating up ahead of the second reading of the Civil Liability Bill in the House of Commons next week, with the Motor Accident Solicitors Society (MASS) and Association of British Insurers (ABI) both speaking out yesterday.’

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Legal Futures, 30th August 2018

Source: www.legalfutures.co.uk

Big CMCs to be hit hardest as FCA seeks £17m – Legal Futures

Posted August 23rd, 2018 in claims management, consultations, fees, financial regulation, law firms, news, personal injuries by sally

‘The big claims management companies (CMCs) will be hit hardest by fee increases planned by the Financial Conduct Authority (FCA) to fund the £17m cost of their new regulatory regime, it has emerged.’

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Legal Futures, 23rd August 2018

Source: www.legalfutures.co.uk

SRA outlines new concerns around holiday sickness claims – Legal Futures

Posted August 10th, 2018 in claims management, fraud, holidays, news, personal injuries, solicitors, Solicitors Regulation Authority by sally

‘More types of poor conduct by claimant solicitors in the holiday sickness market have been uncovered, their regulator has warned.’

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Legal Futures, 10th August 2018

Source: www.legalfutures.co.uk

FCA unveils beefed-up regulatory regime for claims management companies – Legal Futures

Posted June 6th, 2018 in claims management, consultations, financial regulation, news by sally

‘The Financial Conduct Authority (FCA) has set out the more stringent regime it intends to apply to claims management companies (CMCs) when it takes over their regulation on 1 April 2019.’

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Legal Futures, 6th June 2018

Source: www.legalfutures.co.uk

Aktas v Adepta and the difficulty of applying to strike out “second” claim forms – Zenith PI

Posted March 8th, 2018 in appeals, civil procedure rules, claims management, news, striking out by sally

‘The decision of the Court of Appeal in the cases of Aktas v Adepta [2010] EWCA Civ 1170 sets a demanding test for Defendants seeking to strike out “second” Claim Forms where service of a “first” Claim Form has failed.’

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Zenith PI, 5th March 2018

Source: zenithpi.wordpress.com

Government presses ahead with cold-calling ban despite criticism of approach – Legal Futures

Posted February 7th, 2018 in claims management, news, personal injuries, telecommunications by sally

‘The government yesterday rejected criticism that its proposed ban on cold-calling did not go far enough and voted it into the Financial Guidance and Claims Bill.’

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Legal Futures, 7th February 2018

Source: www.legalfutures.co.uk

Rebuke for law firm that paid £215,000 for referrals from unauthorised CMC – Legal Futures

Posted January 31st, 2018 in claims management, fees, law firms, news, personal injuries by sally

‘A north-west law firm has been rebuked after paying more than £200,000 to an unauthorised claims management company for personal injury (PI) referrals.’

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Legal Futures, 31st January 2018

Source: www.legalfutures.co.uk

Government accused of “pulling its punches” over PI cold-calling ban – Legal Futures

Posted January 23rd, 2018 in advertising, bills, claims management, consumer protection, financial regulation, news, pensions, personal injuries, telecommunications by sally

‘The government was accused yesterday of “pulling its punches” and “shilly shallying” over introducing a ban on cold-calling for personal injury (PI) claims.’

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Legal Futures, 23rd January 2018

Source: www.legalfutures.co.uk

Lord Keen: Greater involvement by CMCs “beneficial” for personal injury market – Legal Futures

Posted January 17th, 2018 in claims management, news, personal injuries by sally

‘Justice minister Lord Keen said today that if the government’s personal injury reforms lead to greater involvement by “good” claims management companies (CMCs), it could be “beneficial” for the market.’

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Legal Futures, 16th January 2018

Source: www.legalfutures.co.uk

Judge dismisses disclosure bids ahead of £126m credit hire trial – Law Society Gazette

Posted January 16th, 2018 in claims management, consumer credit, disclosure, documents, law firms, news, privilege by sally

‘The High Court has refused both sides permission to inspect other parties’ documents ahead of a high profile £126m civil case over inflated credit hire charges.’

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Law Society Gazette, 16th January 2018

Source: www.lawgazette.co.uk