‘The Driver and Vehicle Licensing Agency (DVLA) is not making fair decisions about medical fitness-to-drive cases, a report has suggested. It said people’s lives had been put on hold for years because of flawed decision-making and poor communication. The Parliamentary and Health Service Ombudsman’s report found “major failings” in eight drivers’ cases.’
BBC News, 20th October 2016
Source: www.bbc.co.uk
