‘Bet365, one of the internet’s biggest bookmakers, is facing legal action from a customer over its failure to transfer a £54,000 balance to her bank account despite repeated requests over a period of months. While refusing to release the backer’s winnings on a series of horse racing bets, Bet365 also told her that she would be restricted to a maximum stake of £1 if she wished to bet with the balance but was welcome to gamble as much as she wished on gaming products, which have a guaranteed margin for the operator.’
The Guardian, 28th June 2016
Source: www.guardian.co.uk
