‘An NHS hospital trust has been put into special measures after inspectors found serious failings in the safety and quality of its care for patients, including untrained receptionists assessing how seriously unwell new arrivals at A&E were. West Hertfordshire Hospitals trust became the latest trust to be ordered to make big improvements after the Care Quality Commission watchdog rated its services overall as “inadequate”.’
The Guardian, 10th September 2015
Source: www.guardian.co.uk
