‘Network Rail has offered a “full and unreserved apology” to families bereaved by level crossing accidents. Chief executive Mark Carne apologised for “failings” in managing public safety and for “failing to deal sensitively” with affected families. Since 2010 the risk at level crossings had been reduced by a quarter, it said. The apology came as MPs published a report heavily critical of the way the rail infrastructure company had handled tragedies in the past.’
BBC News, 7th March 2014
Source: www.bbc.co.uk