‘Reports of “disturbing, poor and unsafe care” in the NHS have become too common, the chairman of the inquiry into Mid-Staffs has said, as he called on hospitals to learn from the mistakes of previous scandals. Robert Francis QC, newly appointed as president of the Patients Association, spoke as the charity exposed a catalogue of hospital and care home failings.’
Daily Telegraph, 28th November 2013
Source: www.telegraph.co.uk
