“National governments impose obligations on local government. Electors have needs and preferences to be met. Politicians have aspirations to achieve. None of this will happen without the worker – bees of local government – from chief executive to road sweeper – willingly putting their shoulder to the wheel or hand to the broom. So good human resource management is what makes things happen well.”
Full story (PDF)
Cloisters, 15th-17th November 2011
Source: www.cloisters.com