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British Gas fined £2.5m over complaint handling – BBC News

Posted July 27th, 2011 in complaints, consumer protection, energy, fines, news, ombudsmen by tracey

“British Gas has been fined £2.5m by the regulator Ofgem for the way in which it deals with customer complaints.”

Full story

BBC News, 27th July 2011

Source: www.bbc.co.uk

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