“On Wednesday 6 October 2010 the Legal Ombudsman (http://www.legalombudsman.org.uk/) will become operational. From this date all complaints from lay clients about barristers, solicitors, and some other types of legal professional should be directed to the Ombudsman’s office. The Ombudsman will deal with service complaints itself and will be able to award compensation of up to £30,000.00 against barristers. It will not investigate complaints of professional misconduct or be involved in the consideration of disciplinary issues. Neither will it consider complaints previously considered by the Bar Standards Board.”
Bar Standards Board, 1st July 2010
Source: www.barstandardsboard.org.uk
