“The Complaints Commissioner, Rob Behrens, has published his independent review of the Bar’s Complaints system. The report, which has been welcomed by the Chairman of the Bar, makes 52 recommendations for improvements to the system. The report concludes that the Bar’s system for handling complaints is good, but also finds that it is far from being ‘state of the art’ and needs significant changes to modernise its practices.”
Bar Council press release, 3rd July 2007
Source: www.barcouncil.org.uk